Will Dowling Email & Phone Number

De Kalb, Illinois, United States

- Manage the day-to-day operations of a single department within the Target distribution warehouse- Foster a “safety first” culture through team member training and awareness within the warehouse- Work with a sense of urgency to ensure operational plans are executed, performance and budget goals are achieved- Create an efficient and productive work environment through observation and action with a team of anywhere between 70-100 team members. - Look for new approaches for continuous improvement within the department to make processes more efficient and effective

De Kalb, Illinois, United States

- Process merchandise using proper procedures and techniques. Identify, sort, and repackage products for individual handling manually sort product into destination containers.- Able to learn warehouse technology and systems Work in a variety of operational departments as needed- Able to lift and carry merchandise weighing 40-60 lbs- Served as a Team Member Trainer, help train and orientate new team members to the ware house environment- Served as a member of the Global Safety team to support the safety first culture, find new strategies to build a safety culture within the warehouse

- Maintain the daily operations of a primary retail store location- Recruit, Hire, and Train part time and full time associates for regular and seasonal positions- Continuous development of business acumen and the P&L statement for the store as a whole- Maintain and clean and safe working environment for staff and customers- Ensure that all guests and customers of the store are greeted and all of their needs are met or exceeded

- Work with associates to ensure that all customers are acknowledged in a friendly, open manner. - Ensure that staff circulates throughout the store to assist customer(s) quickly and positively with product selection and questions.- Ensure staff informs customers about special promotions, magazine subscriptions, pre-purchases, new items arriving and the video game trade-in program- Maintain the day-to-day funds for the store and process bank deposits,- Supervise store staff to successfully represent Gamestop and to maintain the policies and procedures set for the store.

- Worked collaboratively with my supervisor and other floor associates to provide the best possible level of customer service to our customers- Tasked with maintaining product knowledge over the sellable items on the sales floor in order to effectively sell the product to a customer based on their needs- Worked to attach add-on products in order to provide the customer with the best possible experience with their new purchases

History

Master Of Science (Ms), College Student Personel Administration