Will Dowling Email & Phone Number

Tampa, Florida, United States

Experienced cross-functional leader dedicated to spearheading comprehensive go-to-market (GTM) strategies across business units, fueling demand generation for ConnectWise's Business Management products. This role centers on developing impactful messaging and positioning frameworks, leading competitive intelligence efforts, and creating compelling content.

Tampa/St. Petersburg, Florida Area

• Act as Subject Matter Expert for ITBoost, ConnectWise Manage products
• Provide Value-driven demonstrations of product and act as technical expert for Sales conversations
• Provide Use Cases and Proof of Concept driven demos to prospects to assist in closing deals
• Subject Matter Expert for ITBoost team, build and maintain relationships with product leadership, provide feedback on future enhancements, direction of product in addition to training Sales Team on demos, product.
• Developed ITBoost Onboarding processes, worked with leadership to develop pricing and packaging for ITBoost Consulting and trained Consulting team on ITBoost Onboarding.
• Developed Sales Engineer training for ITBoost product and conducted training for the entire Sales Engineering team to familiarize them with the product.

• Build and manage client and vendor relationships to ensure competitive pricing and expedient service.
• Oversee high volume accounts to ensure proper service and attention to high value clients.
• Design and execute company marketing for events, mailers, and email blasts.
• Oversee quotes for exports, sales negotiations, and servicing of export shipments.
• Efficiently handle all logistics for exporting of large units.
• Solve major issues including dispute resolution, insurance claims, and troubleshooting customs discrepancies.

Davenport, FL

• Build customer relationships through expert knowledge and understanding.
• Test drive customers and build value in product.
• Close customers on sales of vehicles.
• Ensure customer knowledge through proper product education.
• Handle customer contracts and build value in added products.

• Manage sales department, train new salespeople, oversee and perform all needed repairs, maintenance, and customization of firearms.
• Assist in processing of daily sales numbers, management of store, coordinate employee scheduling, resolve disputes and process federal form 4473 paperwork and disposition books.
• Assist in firearms training of new shooters, and training of safety classes.
• Handle financial transactions in absence of President.
• Respond to security calls and act as a first point of contact for all emergencies.
• Internally audit paperwork for errors and omissions.

Macon, Georgia Area

• Led faith-based programs of study and weekly youth meetings
• Planned curriculum and youth retreats and trips
• Helped plan outreach volunteering, youth summer camps
• Counseled youth on problems and questions pertaining to faith

Macon, Georgia Area

• Licensed as insurance agent in 17 states, worked selling auto insurance in Midwest Sales department
• Worked in Service department as customer service representative, assisted customers with issues, resolved conflicts with policyholders.
• Joined Personal Umbrella Policy team, sold and serviced Umbrella Policies.

Bachelor Of Science (B.S.), Psychology, Clinical Psychology

Associate Of Arts (A.A.), 3-D Animation And Design

Career Diploma, Gunsmithing/Gunsmith