Will Hall Email & Phone Number

Calgary, Canada Area

• Technical support for Industrial Research Assistance Program (IRAP) department• Support computer hardware, software and systems• MAC OS, Linux and Microsoft desktop operating systems• Network system TCP/IP suite of protocols• Troubleshooting techniques relating to desktop computers, desktop peripherals and network printers• Work with internal support services such as Shared Services Canada• Stock and manage equipment and prioritize workload needs• Hardware deployments• Work from home remotely for national organizational needs

Calgary

• Support IT related issues for staff and volunteers nationally• Systems support for Active Directory, Exchange, Server and Black Berry Enterprise Server• Maintain applications Office 365, Microsoft CRM, PaperCut and Database Systems• Supervise and train volunteers, practicum student and new IT staff• Documentation development of how to documents• Emergency response to national disasters deploying IT kits as needed Travel as needed• Maintain Support tickets within ServiceNow system

Vancouver, Canada Area

• Support Microsoft computer system windows 7 Windows 10 and Server• Database maintenance CRM system support• Hardware setup and service Installed PC, Laptops, Scanners, Printers and other devices• Applications DCP system support• Data Backup and restore systems• Business relations and vendor sourcing

Vancouver Bc

• Onsite support for judicial staff within the courts provincially• Hardware and software installation as well as deployment of new equipment• Working in high demand and secure environment the Supreme Court of British Columbia • Security clearance

Vancouver, Bc Canada

• Physical parts replacement, software upgrades, installations and network connection • Mentored and conducted field training for new technicians. • Maintain quality service and uptime for clients• Assisted sales team with development and sales to large corporate clients

Richmond Bc

Advised customers on new, used and types of vehiclesDeveloped and maintained professional relationships with clientsAnalyzed all client expectations and ensure smooth delivery of all vehiclesImproved customer experience by understanding customer needsDesigned and implemented sales strategies to target customersSales and Leasing Advisor• Mediation between customer and dealership on vehicle purchases• Advised customers on new, used and types of vehicles• Improved customer experience by understanding customer needs• Designed and implemented sales strategies to target customer groups

Azure

Azure Administrator AZ-104 Administering Azure subscriptions, securing identities, and infrastructure is essential of ensuring efficient.

Certification, Network Administration And Security

UBC and BCIT’s partnership program NASP (Network Administration and Security Professional). The NASP program consists of courses that.

Hr Management, General Studies; Business Management