Will Jackson Email & Phone Number

College Station, Texas, United States

Performing routine and complex work related to the calibration of laboratory equipment and instrumentation in a pharmaceutical, biotech or medical device environment. Providing support services to a variety of biotech, medical device, pharmaceutical, and clinical companies through calibration of validation equipment.

College Station, Texas, United States

▪ Management experience including scheduling, hiring, development and coachingincluding disciplinary actions, and team management.▪ Respond rapidly, accurately, and consistently to all operational requirements to createexceptional and profitable customer experience.▪ Analyze and interpret budget information to quickly adapt initiatives to exceed quarterlyrevenue goals.▪ Maintain sensitive reports including employment files, company communications, as wellas vendor and outside agency documentation.▪ Communicate clearly and regularly with store associates, management teams, andmulti-unit leaders to ensure company procedures are implemented according to plan.▪ Recommend process improvements, objectives, and changes to policies to meet andexceed financial outcome and customer experience.

Bryan/College Station, Texas Area

▪ Execute a full range of management responsibilities, including interviewing, hiring, training, scheduling and supervising all store personnel.▪ Ensure compliance with all company policies and procedures.▪ Administer store accounting, merchandising, inventory control, and ordering functions.▪ Maintain employment, sales, and inventory documentation.▪ Perform both internal and external conflict resolution.▪ Coordinate special promotions and events by networking and creating partnership opportunities with local businesses.▪ Liaison to executive personnel, communicating in-store accomplishments and challenges while advocating substantive alternatives to achieve objectives.▪ Exceed quarterly and annual sales and profit goals.▪ Adjust sales targets based on profit & loss analysis.▪ Ensure customer service expectations and goals are exceeded on an ongoing basis.

▪ Determined staffing requirements, interviewed, hired, and trained new employees whileoverseeing personnel across multiple departments.▪ Responsible for professionally and efficiently answering calls to support customer needs.▪ Prepared and maintained documentation including invoices, stock balancing, audits, aswell as sales accounting and metrics.▪ Reviewed operational records and reports to project sales and determine profitability.