Will M. Email & Phone Number

Tokyo, Jp

Tokyo, Japan

Tokyo, Japan

Tokyo, Japan

Tokyo, Japan

OTAペイメント / マネージャーResponsible for ensuring accurate cash flow between OYO Japan and all OTA partners.• Heads SOP creation and maintenance of OTA payment related materials.• Oversaw termination payment calculation and post-OYO reimbursement in a timely manner.

Tokyo, Japan

OTAリスティング / マネージャーManaged a diverse team of 6 and led development of OYO Japan’s OTA (Online Travel Agency) Listing SOPs since their first quarter in the Japanese market.・SOP creation for all Domestic OTA partnerships, OTA listings, Property Onboarding (LIVE), Commission, Payment cycles, Billing, Reconciliation between Individual Properties & OYO, Internal Policy, Guest Relations, implementation of Cancellation policy, rate plans, meal plans, and partnership policies. ・Managed and created SOP for Change of Ownership processes, Reverse Change of Ownership Processes.・Supervised communication during hotel onboarding and responsible for all processes for Rakuten and Jalan.・Educated and trained members of the OTA team on hotel operations, Online Travel Sales (OTA), Domestic travel trends, Revenue Management etc.・Team building, coaching, training, mentorship and consulting for OYO Hotel Japan in the startup phase.

Tokyo, Japan

国際ブランド & VIPパートナーシップMember of International Department and lead on key International initiatives at LDH Japan.Talent & Partners include:・Pharrell Williams, EXILE, EXILE HIRO, Juliette Binoche, Afrojack, EXILE AKIRA, VERBAL, m-flo, Daniel Arsham, BloodPop®, The Stereotypes, DRx Romanelli, NIGO®, Taku Takahashi, Naoki Kobayashi・SONY, Beats by Dre, Condé Nast (Vogue, GQ), avex, Apple, Armada MusicBrand Partnerships & International Initiatives:・Beats by Dre, Tokyo Takeover "For The Love Of Music" 5/24-5/26, 2017・PKCZ Gallery Store Takeover (2017)・Anime Expo (Los Angeles, CA)As a Published Contributor:・Hiro in Exile: The Creation of a J-Pop Empire (Rizzoli New York)・LDH Japan, LDH apparel, LDH kitchen・The Chronicle: Volume 1・Japanese Visa Support & Application (O-1, O-2, P-1, P-2, DS-160, ESTA)

Tokyo, Japan

楽天トラベル 国際営業部 事業戦略グループ / チームリーダー シニア・インターナショナル・アカウント・マネージャーLeader, Senior International Account ManagerRakuten Travel - International Sales Directorate Department - ASEAN & Oceania Directorate GroupManaged over 64% of Japanese outbound sales and coordination of 3, 4 and 5 star luxury hotels in the Vietnam - ASEAN region on Rakuten's OTA Service (Rakuten Travel). Responsible for team development, coaching, and team success in terms of Sales, Advertisements, and Rakuten Travel campaigns across a variety of KPIs.Clients Include: Accor Group Hotels, Hilton Hotels, Starwood Hotels, Melia Hotels International, Marriott Hotel Group Properties, IHG Group HotelsAchievements:・GMS (Booking Sales): (Avg. 115% Target Achievement) Avg. +65% YoY GMS Growth・Advertisement Sales: (Avg. 270% Target Achievement) ・Partner, Featured Speaker & Presenter at Rakuten Travel Conference Vietnam 2015 & 2016・Successfully managed 90% of all Japanese content for global chain account partnerships in Vietnam (Stay Rate Negotiations, Commission, Promotion Creation & Development, New Partnerships, Event Planning).

楽天トラベル 国内営業部 戦略企画グループ / 戦略コンサルタントRakuten Travel - Domestic Sales - Strategy Planning GroupHotel Revenue / Internal Ad Management / Ad Revenue (Domestic) ・Advertisement Upkeep, Planning, Sales (Incentives, Advertisement Packages)・SAP BO Analysis - Advertisement Effectiveness・KPI Coordination of over 170 Account Managers

Tokyo, Japan

英語インストラクター・語学コンサルタント• 公立小学校・中学校や企業等(サムスン、カシオ、板橋区、豊島区)で英語を指導Clients: Samsung, Casio, OG, Tokyo 23 Wards GovernmentJLPT Certification

Bachelor'S Degree, Global & International Studies

Activities and Societies: JSA (Japanese Student Association), EAP (Education Abroad Program)Understanding the effects of Globalization.

Japanese Certificate Program, Japanese

Study Abroad Program through the University of California, Santa Barbara

Japanese, Japanese Studies