• Leads multiple Agile teams, facilitating Agile ceremonies and cadences, guiding service delivery orientation, and supporting teams in establishing and managing effective practices related to; visualization, WIP limits, flow management, feedback loops, and continuous improvement.• Partners with product and engineering leaders to build team backlogs and facilitate the teams’ continuous planning• Introduced Lean-Agile metrics, increased throughput by 40% and decreased cycle time by 30%• Developed customized feature grooming templates for user story development and backlog management that sped up delivery by 15%• Co-leads portfolio-wide Scrum Master Community of Practice to maintain alignment, learn new techniques, and improve Agile Delivery practices• Designed and co-facilitated a three-day Product Discovery workshop to consolidate two major product platforms• Developed an Agile 101 cohort with an Agile Coach to introduce Agile to individual contributors in other departments• Created a job shadowing matrix for internal scrum master candidates to optimize their on-the-job learning• Designed and facilitated a Clifton StrengthsFinder workshop for two teams to amplify individual strengths, interpersonal awareness, and finally create two strengths-based teams• Designed and facilitated a department-wide SOAR analysis

• Developed data-driven digital marketing strategies for 100+ dealerships to achieve their digital sales goals• Managed a $5 million annual portfolio, second highest in the department• Main point of contact for my portfolio of clients and was responsible for building relationships with the Dealer Principal and/or General Manager of each account • Advised clients on their digital marketing strategy by leveraging my product expertise to increase product utilization and total adoption level of products• Responsible for retention and product growth within my portfolio of clients • Utilized a strong understanding of Dealer.com’s suite of products and automotive industry knowledge to ensure maximum customer value and satisfaction

• Managed the logistics, scope, and delivery of multiple types of events to drive community engagement and positive brand exposure.• Created position and increased annual community engagements from 9 to 52 (500%) over 3 years• Established weekly trail running, SUP, and mountain bike groups that partnered with our vendor partners for product demos and giveaways. • Managed the shop's charitable giving program and budget• Organized and hosted the Forsake shoe brand launch party• Established an annual fashion show and auction to raise $10k for local non-profits• Managed the Vermont City Marathon Expo booth to drive $6k in sales• Promoted and hosted the Vermont premiere of the first all women's ski film, raising $10k for charity, over two nights

Reported to the Special Events Manager to host, setup, and deliver exceptional event experiences for private and public functions across the property. • Supported and Hosted 32 weddings• Hired, trained, and managed a team of 10 part-time bar and event staff• Hosted conventions, concerts, private fine dining dinners, fundraisers, festivals, and recreational activities