Dylan Mcgarity Email & Phone Number

United States

Atlanta, Georgia, United States

As a Senior Enterprise Application Engineer at Cox Automotive, I spearhead the modernization of our ServiceNow platform to align with business goals and enhance operational efficiency. I successfully implemented the HRSD module, improving user experiences and boosting development bandwidth. I lead cross-functional teams, collaborating with Development and Engineering to refine architecture solutions, ensuring alignment with organizational standards and technical best practices. I am also responsible for key integrations, documentation, and presenting strategic solutions to senior leadership.

Atlanta, Georgia, United States

In my earlier role at Cox Automotive, I drove the successful migration of legacy financial systems to ServiceNow, resulting in over $500K in annual savings. I led the development of the ProcureThis! application, which consolidated Supply Chain operations and became the enterprise procurement tool. I served as Product Owner, Scrum Master, and Platform Engineer for several ServiceNow products, including ITSM, GRC, and PPM, while managing the transition to Workloads and Components with a focus on the CMDB & CSDM. I also designed and configured Service Portal solutions to enhance user experience and drive self-service adoption.

Atlanta, Georgia, United States

I managed a high-performing team of 25+ employees at PetSmart, delivering exceptional customer service and operational excellence. I was responsible for leading all aspects of retail operations, including P&L management, merchandising, sales, inventory management, and payroll. I cultivated strong customer relationships through active listening and feedback, while mentoring and educating other leaders on best practices for quality care and operational success.