Will O'Brien Email & Phone Number

Basingstoke, Gb

Southampton, England, United Kingdom

Kew, England, United Kingdom

I partner with senior leaders across Commercial and Corporate Services directorates, developing strong working relationships built on trust and confidence to help them deliver their department's strategic priorities through people, as well as reacting to specific problems as and when they arise. I work to understand the needs of the business areas that I support, enabling me to proactively suggest innovative, pragmatic and practical solutionsI assist with the design, development, and implementation of change; act as a broker, commissioning work from HR colleagues or elsewhere; and assist with the development of policy and procedures in response to changes to legislation or following lessons learned. I am also the HR department's lead on Management Information, designing and developing regular and ad-hoc reports to gain the greatest insight from the available data.

Kew, England, United Kingdom

More generally, I supported the business on a range of people-related matters, working with managers and senior leaders to devise strategies to deal with specific people issues and helping them with individual cases of poor conduct, attendance, and performance. I advised and assisted departmental restructures and associated exit programmes; the development of job descriptions and correct grading; initiated and managed settlement agreements where required.I also had specific responsibility for the leadership and day-to-day management of the HR Operations team, providing them with advice and support, ensuring changes to terms and conditions of employment and payroll were carried out accurately and on time. I managed the relationship with the outsourced payroll provider and was responsible for ensuring our pension obligations were met.

Kew, England, United Kingdom

I was a key part of the team that procured a new HR system. I determined our needs, worked with Procurement to shortlist suitable suppliers, and built the system with the winning bidder according to our needs and migrated existing data. Throughout the process I looked for opportunities to lean and automate existing processes to improve efficiency and engaged my colleagues to ensure it had their buy-in, met their needs and would benefit from it.

Kew, England, United Kingdom

Kew, England, United Kingdom

Postgraduate Degree, Human Resource Management

CIPD accredited, Level 7

Bachelor Of Science - Bsc, Geography