As an Account Director at CDS Global, I lead a team of account managers who deliver membership solutions and digital strategies for clients in various sectors, such as media, publishing, and non-profit. I have over four years of experience in this role, and I have successfully grown and retained key accounts, increased client satisfaction and loyalty, and generated new revenue opportunities. I have a strong background in membership, digital strategy, and account management, and I have developed and implemented innovative and effective campaigns, platforms, and tools for my clients. I am passionate about helping my clients achieve their goals and grow their audiences, and I am always eager to learn new skills and technologies that can enhance my service delivery and value proposition. I am a proactive, collaborative, and customer-focused professional who strives to exceed expectations and deliver excellence.