Will Potter Email & Phone Number

Hagerstown, Maryland

Hagerstown, Maryland

Responsible for generating standard and ad hoc reports that meet management and State requirements, including any needed programming for these reports. Supported the local office ongoing maintenance and support of data collection which is necessary for program operations. Worked with consultants and/or APS staff for ongoing system improvement. Created stored procedures and audited code for Disease Management data warehouse. Supported and created reports for multiple Care Connections for Public Programs. Developed databases and stored procedures using standard software packages such as SQL 2000/2005 using DTS and SSIS Packages. Prepared analytical reports/data extracts for managers and executive staff using Crystal Reports.

Solely responsible for customer support, financial transactions and shift changes for late night shift of gas station.

Provided clerical Support for Career Service and Student Finance departments; professionally managed student and university confidential information; assisted students with completion of FAFSA forms.Created various databases used by students and staff that substantially enhanced productivity.

Responsible for many aspects of franchise restaurant operations, including customer service, food preparation, equipment repair and employee training.Selected out of approximately 75 employees to win “Employee of the Month” award, in recognition for speed accuracy and willingness to exceed expectations.