• Oversee all financial operations, including budgeting, forecasting, and financial planning.• Determined pricing strategies and financial goals to ensure profitability and growth.• Designed and developed the company website to enhance online presence and client engagement.

• Increased occupancy by approximately 10% through effective leasing strategies and exceptional client relations.• Supported leasing operations for a 395-unit luxury high-rise lease-up, Simone Little Italy, contributing to over $2.5 million in leases. • Conducted daily reports on leasing metrics, providing insights to optimize occupancy rates and rental income.• Leveraged AI tools such as ChatGPT to streamline communication with tenants, automate routine inquiries, and enhance customer service

• Integrated ILM Lead Manager for outreach marketing, resulting in a 20% increase in prospective resident engagement.• Ensured outstanding customer service for prospective and existing residents, enhancing satisfaction and retention.• Conducted property tours, followed up with personalized emails, and streamlined the application process.• Oversaw day-to-day operations, maintaining property presentation for optimal leasing appeal.• Applied effective communication skills and utilized OneSite, Yardi, and ILM Lead Manager to generate leads and secure leases.• Corresponded with maintenance and leasing teams to ensure smooth Move-Ins/Move-Outs.• Managed inbound/outbound calls, promptly addressing resident concerns and crisis situations.• Organized move-in packets, coordinated schedules, and drafted leases in alignment with company policies.

• Gained valuable experience by actively participating in the intricate processes of sourcing, logistical scheduling, and stringent quality control within a prominent furniture importing company, situated in their expansive 900,000 square-foot state-of-the-art distribution warehouse• Boosted departmental efficiency by 10% by successfully implementing an integrated omni-channel distribution network. This system supported end-to-end operations, from product development and manufacturing sourcing to transportation, distribution, and retail showroom sales• Sourcing and fixing departments’ network/computer issues• Systemized the IT Department’s computer components and the company’s network supplies

• Operated directly for the project manager of an industry-leading provider of general contracting and construction management for the multi-asset, mixed-use EPIC project in Dallas, Texas• Coordinated and tracked ongoing developments with the Project Management Team • Monitored and fulfilled over 100 RFI's • Documented OAC & Sub Contractors meetings• Documented Construction Site Safety Inspections, which improved safety