Will Vaughn Email & Phone Number

Greater Nashville Area, Tn

- Led and managed projects to support logistics efforts and plans, designing and implementinginventory tracking system to determine root cause of known wastage and inefficiencies, providedinsight to accountable warehouse managers and enabling review of commercial actions; reducedexchange rate from 40% to 12% while growing lease average from $107 to $213.- Analyzed client orders and available driving personnel to plan and execute deliveries within clientneeds and expectations, identifying root causes of service failures and scheduling delivery routeoptimization through Descartes in collaboration with the Operations Manager to prevent futureissues; successfully obtained 30% EBITA and reduced supply chain redundancy by 400% (from 15trips to 3.2).- Developed and actualized strategies to generate new revenues, drive productivity, efficiency, quality,service and cost-effective resource management.- Strengthened operational efficiencies and traceability while developing organization systems forfinancial reporting, cash deposits, staff schedules and merchandising.- Approved operational policies, procedures and standards while continuously evaluating staff tomeasure performance benchmarks.

- Managed 36 Store Managers and a total staff of 170+ employees while overseeing markets rangingfrom 6-15 sites, identifying underperforming locations and implementing sales training andrestructuring strategies to improve team performance and improve bottom-line profitability; tooklowest performing store from 2% below sales average to 10%+ in 3 months.- Improved profit margins by effectively managing expenses, budget and overhead, increasingclosings and optimizing product turns, increasing annual revenue from $50M to $100M+ duringtenure.- Conducted daily and weekly calls with the Delivery Center Managers and VP of Delivery, performingmonthly on-site visits to discuss and implement strategic operational strategies to improve servicedelivery and team synergy.- Implemented standard operating procedures, training programs and office management systems totrain workers and streamline workflows.- Mentored and internally promoted successful company sales and account management staff intoleadership positions to drive company growth.

- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.- Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.- Sold various products by explaining unique features and educating customers on proper application or usage.- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.