Will Walling Email & Phone Number

Midwest

West Des Moines, Iowa

I to advantage of an opportunity to leave Aureon in early March.

4201 Corporate Drive, West Des Moines Iowa

Grow and diversify revenue.Responsible for expanding revenue through new features, new products and new markets. Coordinate with all internal departments to insure smooth implementation.

I directed Operations, Egineering, and Information Systems at the ICN, Iowa Communications Network. Among many ongoing activities we implemented a significant network upgrade BTOP (Broadband Technology Opportunity Program) project.

Director Engineering Planning 2004 to 2010Technologies include SONET (Synchronous Optical Network), C/DWDM (Coarse/Dense Wave Division Multiplexing), Switching Systems (DMS 10, DMS 100, GTD5, 5 ESS, Metaswitch and CopperCom CSX), Broadband Loop Carrier (BLC), VoIP and voice gateways, SS7, IP infrastructure, Data Networking equipment, Gigabit Ethernet.

Lighthouse is a service provider for Internet, Wide Area Networking, data center hosting, security, email, remote access, and router management services to nearly one thousand Businesses in the Midwest.Responsible for service delivery, systems, support and the entire network. Included New Services coordination, Customer Service, Network Operation Center.

Data Local Exchange Carrier (DLEC) that provided business-oriented Digital Subscriber Line (DSL) services in seven Midwest states.Hired the engineering team and provided technical leadership for all aspects of service delivery. Responsible for engineering support of the Central Office installations, CPE testing, network design, redundancy, ISP connections.

Created hierarchical network management systems architecture. Developed flow through service provisioning and trouble ticket correlation for !NTERPRISE Data Networking.Articulated strategic business value and implemented TMN (Telecommunications Management Network) architecture in the !NTERPRISE systems architecture.Hired the team and led the development.

Analyzed opportunities to improve use of capital through better networking strategies across departments and technologies.

Total responsibility for !NTERACT engineering, deployment, systems, operations, help desk, and customer service. (!NTERACT included Internet access, intranets, web hosting, and Lotus Notes - became USWEST.net) Expanded the team from 10 to over 50 people.Contracted and managed an outsourced Tier 1 help desk.Customers Increased from 700 to 7,000, revenue to.

COMPASS broadband (ISDN, ATM) trials Project Manager with end-to-end responsibility to deliver trial service to customers. Included, transport, CPE, switches and operations support.MAGIC - U S WEST representative and project leader for this ARPA funded terrain visualization gigabit networking test bed.Univ. of Minn. Distance Learning - Responsible for.

mechanized equipment records)

Bs Ee, Electrical Engineering

Activities and Societies: TKE

Bs, Electrical Engineering