Leading Tickets Sales Staff, Corporate Partnerships Team, and oversee Merchandise Revenue, with 2024 seeing franchise records in all three categories

o Led the Ticket Sales department to the most successful year in team history in 2022, showing 39.8% in Year over Year Growth from 2021. Continued growth in 2023 by increasing Group Revenue by 57.03% YOY and setting another Ticket Revenue franchise record.o Personally generated over $900,000 in revenue during 2022-23 Seasons, with a strong balance of Group, Season, and Corporate Sales.o Led transition of Ticketing systems from Glitnir to Ticketmaster leading into the 2023 Season, managing all Ticket Operational duties such as building events, creating price codes, and managing the transferring of accounts. o Sold and managed the 2nd largest Sponsorship account in Renegades history, creating unique activations and programs to increase the visibility of the partner's brand.o Director of the Internship Program; Managing the entire hiring process, creating an environment that is educational, inclusive, and entertaining, giving all Interns the chance to thrive in their positions and learn what they love to do

o Generated over $165,000 in revenue in the 2021 Season in 5 months through Group and Season Ticket sales, as well as corporate sponsorshipo Facilitated the operations of our Box Office on a Day-to-Day basis, assigned duties to gameday staff members and ensured an efficient and effective buying process for our fanso Assisted in manually allocating Season Ticket Holders back to their desired seating after Social Distancing restrictions were liftedo Designed multiple unique activation plans for Corporate Clients to maximize the impressions and outreach they received through their partnership with the Renegadeso Director of the Internship Program; Managing the entire hiring process, creating an environment that is educational, inclusive, and entertaining, giving all Interns the chance to thrive in their positions and learn what they love to do

o Delegating daily responsibilities to Sales Associates to maximize the department’s productivity o Creating and analyzing sales reports for weekly meetingso Processing all golf inventory as it arrives and merchandising it on the sales floor

o Tasked with handling any customer complaints either in person or over the phoneo Approving transactions when necessary due to customer issues/concernso Counting and filing registers at the end of the business day

o Provided golf specific services to customers such as re-gripping, custom fittings, and shaft adjustments.o Utilized ordering systems as well as direct interactions with customers to sell productso Worked directly with distributors to create custom orders to fit customers’ needs

o Assisted in developing an effective Covid protocol for the shortened 2020 summer seasono Communicated with season ticket holders and long time fans to help guide them through a tumultuous year with new guidelineso Involved in adjusting our ticketing system to accommodate for social distancing, while staying in accordance with state guidelines

o Tasked with leading many marketing projects, such as Social Media campaigns, promotional events around Dubuque, and designing brochures and other company materialso Assisted in the operational activities of the facility, handling the cash register and maintaining a functional baseball facilityo Designed and sold memberships to regular clients at the facility

o Collaborated with various departments to organize on-field promotions during Saints home games. o Provided quality one-on-one interactions with fans to improve the fan experience and involvement during games.o Assisted full-time staff in executing Saints sponsored events across the Twin Cities.