Willard Moore Email & Phone Number

Little Rock, Ar, Us

North Little Rock, Arkansas, United States

Accession incoming Stool and GI samples from patients and clinics in 48 statesData entry of demographics and patient informationRun insurance verification for eligibility and flagging cases where insurance is unavailableMaintain HIPAA standards for patient information and specimen handlingEnsure compliance with safety controls while handling specimens and attending to client requests

North Little Rock, Arkansas, United States

- Operate a city bus on a fixed route over a network of several routes in the rock region metro transit system. - operating safely with both defensive driving techniques and reporting of unsafe conditions for remedy to ensure all are safe riding on public transportation. - operate and ensure compliance in farebox operations including collection of fare, issuing day passes and transfers and reporting farebox malfunctions for continued service. -operate a two way radio to communicate with dispatch, supervisors and mechanics in compliance with FCC standards - demonstrate strong customer service as an ambassador for rock region, working the front line of the system. Ensuring customers are properly welcomed on public transit, answering questions regarding operation policy’s, directions, transfer points, and overall ensuring that public transit remains an inclusive environment available to all of the public.

Little Rock, Arkansas, United States

- Operates the rock region streetcar in a safe, courteous and reliable manner. - Operates two way radio as regulated by FCC to report deviations, overload, passenger incidents. Notify dispatcher of variations in service. Report to maintenance any streetcar issues. - Deliver “The Tour” to tourists and first time local riders of the metro streetcar. Delivering information over the PA system about Little Rock history, restaurant’s, points of interest and history of the streetcar system.

-Training new hires to work in customer service and tech role.-Lead classroom discussions, activities and monitor engagement with the training. -Ensure accurate reporting of training roster attendance, test scores and risks within training. -Prepare training content for the virtual classroom using Adobe connect, PowerPoint and converting file formats for training. -Coaching new advisors on call quality and customer service positioning skills. -Trained to teach multiple lines of business in sectors involving account billing , tech support, insurance coverage.

-Effortlessly engage with callers, actively listen, analyze, and isolate tech issues-Comfortably navigate multiple applications to research solutions-Multitask in systems while patiently providing step-by-step instructions-Calmly provide conflict resolution and navigate frustrated customer situations

Maumelle, Arkansas

- Oversee all front of house operations, - train and mentor staff in guest services at the front desk. -Ensure guest satisfaction with stay and all issues faced are handled. - Assist with hotel sales and work with regional director of sales to ensure growth at our hotel. -Assist housekeeping supervisor and make sure cleanliness standards our kept to the highest degree.

Maumelle, Arkansas

-Night audit. -Check in guests, -run reports, -correct errors,- setup breakfast. -Guest Check ins, resolve issues, process and fulfill requests, -recommend local dining and attractions both in Maumelle and downtown Little Rock and surrounding areas.

Little Rock, Arkansas

-Hiring Manager, -Training and orientation, - daily operations of theatre, projection, control and inventory management.- Hiring, training, and managing a crew of 80 + employees.

Bachelor Of Arts - Ba, Information Science

Activities and Societies: Member of the ACM Association For Computer Machinery (ACM)Web design and development. Interdisciplinary degree.

Education record