Will Chan Email & Phone Number

At Direct Line Group, my focus as a Product Designer centers on service design and creating accessible user experiences. With a Professional Diploma in UX Design, my expertise lies in empathizing with users to unravel their core needs and translating these insights into intuitive design solutions. Our team's commitment to user-centered design has led to refined user interfaces that speak directly to our audience's challenges and goals.Previously, as a UX/UI Designer at 8Billionminds, I honed my skills in user research, developing user flows, wireframes, and prototypes. This role underscored the importance of communication and relationship development, enabling collaboration across teams to gather valuable user behaviors and insights. The experience fortified my resolve to advocate for accessibility, ensuring digital platforms are inclusive for all users.