Will Chia Email and Phone Number
Will Chia work email
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Will Chia personal email
• Versatile business-focused senior technology and marketing executive with extensive experience starting, growing and scaling innovative businesses within large organizations as well as start-ups. Leadership background combined with entrepreneurship spans data management, analytics, product management, business development, web and software development, and operations with experience across the telecommunications, CPG and ecommerce industries. Recognized for the ability to bridge the strategy to execution gap by defining clear GTM winning strategies and driving solid execution. Passionate about innovation and creating positive environments.• Operational expert capable of managing all aspect of the product life-cycle. Able to drive products from concept to launch including all aspects of procurement, go-to-market, sales and marketing activities. • Critical thinking, problem solving strategist with ability to quickly understand and succeed in new industries – Able to analyze new markets, drive ROI and execute data-driven winning market strategies. Organization builder with ability to build up operational teams on an international level.• Dynamic cross-functional team leader skilled at communications and understanding how different parts of an organization impact each other. Bring organizations together to achieve strategic planning and objectives.• Open to relocating to Singapore or Seattle, Washington. I do not require work sponsorship in either Singapore nor the USA.
Rmc Llc
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Chief Data Officer - Analytics And Data ScienceRmc Llc Aug 2014 - Present• Built the IT and marketing infrastructure of this B2C ecommerce startup. Created effective Go-To-Market marketing strategy. CLV lift from Loyalty Marketing and insights gathered through data science.• Business development and digital strategy provided sales increase from $0 in June 2014 to a 2017 Year End total of $30M. Increased revenue through upsells and follow-up products via business development, with emphasis on insights derived from overlaying external data from data brokers onto internally collected customer data.• Ongoing tracking and fine-tuning performances of marketing tools and data analytics programs, such as Google’s suite of products, CRM, affiliate networks, email marketing, SMS marketing, Search Engine Marketing (SEM), PPC, data appends and enhancements, customer segmentation, life cycle management, database marketing.
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Sr. Crm Business AnalystJ2 Global Communications Jul 2008 - Aug 2014• Public company JCOM(NASDAQ). B2B+B2C marketing of eFax, Onebox, eVoice, Phone People, fax.com, etc. Continually growing company with $300+ million annual revenue, now $1B+. Created CRM, customer segmentations, analytics, campaigns, response tracking and modeling, Life Time Value. Worked closely with Financial Planning & Analysis (FP&A), Business Intelligence (BI) and Data Warehouse teams. Project and vendor management. Created ETL processes. Presented to VP-level execs on forecasting of GTM campaign performances.• Tracked and analyzed campaign responses through multi/omni channels: print ads, radio ads, telesales, email, etc. Created and presented to upper management reports and recommendations. -
Database Marketing ManagerJol Management Company Inc May 2007 - Jul 2008• Large nationwide nutraceutical direct marketer with over 200 employees. Built database marketing efforts. Created and identified customer segmentation, analytics, program-level opt outs, campaigns, response tracking and modeling, after sales, list selects and rentals, data append and cleansing and CRM efforts. Project and vendor management. Merge data from partners for CRM data updates and inserts. RFM modeling. List management. • Successfully launched lead generation, acquisition, and retention campaigns• Presented analytics to C-level management from responses through omni-channel marketing.
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Database Marketing ManagerNew Century Mortgage Corp May 2005 - Jun 2007• Public nationwide mortgage lender with over 7500 employees. Built marketing campaigns as part of company-wide rollout of their CRM implementation. Set up customer segmentation, analytics, program-level opt outs, campaigns, response tracking and modeling, data cleansing. Project and vendor management. Data updates and inserts. RFM modeling. Presented analytics to upper management after analytics on online and offline responses.• Successfully launched Demand Gen, customer acquisition, account management campaigns. -
DirectorBattlekat, Inc. Sep 2000 - May 2005Greater Los Angeles Area• Management consulting startup. Built and integrated its IT and Marketing infrastructures. Advertised in Omni-channels and tracked results with follow-up efforts. Presented market research and competitive intelligence analysis for clients’ C-level executives. Lead generation. Account marketing and management. Created financial reporting system.• Data-mined the customer list database for internal use as well as external rental through a list broker. Implemented Information Security procedures to control access to sensitive information.
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It DirectorCredit Services Group, Inc. May 1997 - Sep 2000• Built and integrated the IT and Marketing infrastructures. Primarily consumer services campaigns. Market research and competitive intelligence analysis. Data-mined customer database. Tracked marketing campaigns (autodialers, direct mail) based on internal segmentation of in-house and rented mailing lists.• Built a call center that overflowed to 3rd-party vendor facilities automatically. Developed web-based CRM systems. Fine-tuned scripts, A/B testing, voice prompts, for customer retention, new sales, and resolution. Data-mined the customer list database. Data analytics on marketing campaigns based on internal segmentation of in-house and rented mailing lists.
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Director Of Information ServicesAmtec Audiotext, Inc. Aug 1992 - May 1997West Hollywood, Beverly Hills• Built IT infrastructure of this fast-growth marketing service bureau, including a 150-seat call center, to handle sales growth from $7 million to over $50 million in 4 years. Tracked and analyzed magazine ad responses. Created Business Continuity Procedure (BCP).• Oversaw system conversion to an Oracle-based client/server system with a 1.2 million customer database.
Will Chia Skills
Will Chia Education Details
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Master Of Business Administration (Mba) -
Computer Science
Frequently Asked Questions about Will Chia
What company does Will Chia work for?
Will Chia works for Rmc Llc
What is Will Chia's role at the current company?
Will Chia's current role is Transformative Senior Technology & Business Executive | Fast ➢ Effective ➢ Precise ➢ Data-Driven ➢ Analytics.
What is Will Chia's email address?
Will Chia's email address is wi****@****ting.be
What schools did Will Chia attend?
Will Chia attended Indiana University Bloomington, University Of Alberta.
What skills is Will Chia known for?
Will Chia has skills like Database Marketing, Analytics, E Commerce, Data Analysis, Ivr, Email Marketing, Crm, Lead Generation, Business Analysis, Call Centers, Program Management, Data Mining.
Not the Will Chia you were looking for?
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William Chia
Austin, Texas Metropolitan Area6gitlab.com, twilio.com, digium.com, billychia.com, twilio.com, osano.com -
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Will Headley, CRME, CHIA
Vice President, Operations Services At Artistry RestaurantsGreater Orlando2hgv.com, yahoo.com -
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