Will Cox Email & Phone Number

Austin, Texas, United States

Led efforts to provided end-to-end automated testing for an information sharing application using mabl software. Coordinated with external teams to further automation efforts. Provided regression testing for multiple projects to mitigate risk for new feature releases, including AI based functionality. Managed deployment scheduling for all projects.

Austin, Texas, United States

• Established workflows and standard operating procedures as a member of theleadership team
• Documented test suites and guided team through workflow expectations
• Worked directly with design, product, development teams to ensure complete testcoverage across multiple teams
• Maintained documentation for internal processes
• Coordinated daily with project management and team leads
• Guided and documented team-wide bug bashes

Austin, TX

• Assembled and trained the company’s first embedded testing department for online titles
• Owned and defined testing strategy and process as a member of the leadership team
• Documented​ and executed test suites while guiding team through expectations
• Worked directly with design and development teams to communicate requirements and ensure complete test coverage across multiple concurrent projects
• Documented internal analytics tools and metric gathering processes to facilitate the training of local and remote quality assurance teams
• Coordinated daily/weekly with remote team leads in Las Vegas, London, and Noida to promote knowledge sharing and consistency in process

Austin, TX

• Owned and defined QA strategy and process as a member of the management team for a mobile game development studio
• Ensured Quality Assurance goals and deadlines were met, and raised any concerns that impacted release schedules to Project Management
• Worked directly with design and development teams to ensure complete test coverage for internal development, releases and patches
• Utilized SQL and proprietary database tools to investigate customer fraud
• Analyzed weekly reports of customer service tickets to track trends and assist in fraud detection and prevention of various RMT issues
• Reduced average open ticket volume from 4,000 to 400 in the span of three months

Austin, TX

• Performed testing and editing on advertising content and interactive projects for mobile and web platforms
• Executed test plans for websites to verify proper implementation of click tags, meta copy, and functionality across all browsers
• Provided copy editing and logged issues for wireframes, creative comps, new business pitches, media articles, landing pages, emails, banners, social media and websites to maintain cohesive messaging standards across.

Austin, TX

• Specialized in world building and content implementation of quest, puzzle, and combat scripting using proprietary tools with a focus on narrative and creative design
• Tested team implemented content and suggested ways of maximizing the "fun"
• Actively participated in design specific discussions and design reviews
• Worked in collaboration with level artists to ensure that playability of the level and the graphic elements remained cohesive
• Shared knowledge and mentored fellow designers
• Concentrated in the design of level elements for mobile devices using the Unity game development platform

Austin, TX

• Developer testing of a web game title designed for the Facebook platform
• Promoted QA standards and documented best practicesTitle credited:Indiana Jones Adventure World

Austin, TX

• Responsible for managing a team on several project titles/websites while maintaining effective testing procedures through each phase of development
• Communicated directly to QA Manager to ensure correct procedures were followed and tasks were scheduled properly based on priority and availability
• Promoted the implementation and usage of a collaborative, real-time document editor for the purpose of efficient team smoke testing procedures
• Authored detail test plans and wiki documentation for team collaboration and maintained cohesive project testing procedures
• Administrated JIRA software and developed best practices for issue tracking
• While also working as an Art Intern, provided 2D icons of in-game inventory items for an MMO titleTitles Credited:FaxionMytheon

Austin, TX

• Performed testing procedures for Faxion, a Massive Multiplayer Online RPG released for the PC
• Organized and maintained the departments internal Wiki to promote a collaborative and accessible knowledge base for multiple projects

Austin, TX

Performed testing procedures for a 3D platform-adventure title released for the Nintendo WiiTitle Credited:Epic Mickey

Austin, TX

Performed testing procedures for Mytheon, an online Action-RPG for the PC

Raleigh, NC

Performed testing procedures for training simulation software and computer games designed for the US Military and Intelligence organizations

Durham, NC

Performed testing procedures for MMO systemsTitles Credited:Anarchy Online: Lost Eden ExpansionAge of Conan: Hyborian Adventures

Python Programming, Visual Basic

Human Anatomy, Kinesiology, Physiology