William C. Email and Phone Number
Transitioning into the sales domain, my role at Higher Levels has been pivotal in honing my expertise in B2B cold outreach and CRM management. With a strong background in customer service and a dedication to excellence, my recent focus has been on leveraging Salesforce and HubSpot to streamline the sales pipeline and generate robust leads.At Higher Levels, our team collaborates to refine cold call strategies, employing SPIN and BANT frameworks to effectively uncover and qualify customer needs. With a keen attention to detail and active listening skills, I contribute to creating value for tech companies by facilitating customer engagement and advancing the sales process.
Higher Levels
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Sales Development Representative ( Intern)Higher Levels Sep 2024 - PresentUnited StatesCompleted rigorous training in B2B sales outreach, focusing on strategies for email, phone, and LinkedIn communication.Gained hands-on experience with Salesforce and HubSpot for CRM management, building a solid foundation in lead tracking and pipeline management.Collaborated with a cohort of SDR trainees, sharing insights and strategies to improve overall performance and lead conversion rates.Practiced cold call strategies using SPIN and BANT methodologies, developing skills to uncover and qualify prospective customer needs. -
Rideshare DriverUber Dec 2018 - PresentNew York, United StatesCompleted over 15k rides, demonstrating reliability and commitment to customer satisfaction across a large and diverse client base in New York City. Maintained a 4.9 star rating over 3 years by consistently delivering a high level of service, meeting and exceeding customer expectations.Improved customer loyalty , leading to repeat business and referrals, contributing to Uber’s brand presence and market growth in the region.Increased average trip earnings by 10% through optimized route planning and customer engagement, boosting revenue efficiency. -
Customer Service RepresentativeWhole Foods Market Sep 2012 - Dec 2018New York, United StatesAssisted customers with product knowledge and store policies, helping to increase monthly in-store sales by approximately 10%.Handled up to 50 customer inquiries daily, contributing to an 85% resolution rate within the first contact, aligned with Whole Foods customer satisfaction goal.Played a key role in customer loyalty initiatives , maintaining a 4.8 star satisfaction rating over a 6 month period.Ensured high service quality during peak hours, directly impacting store revenue by optimizing customer flow and reducing checkout wait times by 15%.
William C. Education Details
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Computer Science
Frequently Asked Questions about William C.
What company does William C. work for?
William C. works for Higher Levels
What is William C.'s role at the current company?
William C.'s current role is Experienced Sales Leader | Helping Tech Companies Scale Revenue with SaaS | Future SaaS AE.
What schools did William C. attend?
William C. attended Sanford-Brown Institute-New York.
Not the William C. you were looking for?
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William C.
Ai Innovator | S&R Volunteer | Humanitarian Tech Advocate | Accessible Design | Leveraging Python, Django, Flask, Pytorch, Tensorflow, Keras | Passionate About Ui/Ux & Accessibility | Project Management & MultilingualUnited States -
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William C.
United States
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