Willem Botha Email & Phone Number

National Service Manager for Skyworth Electronics SA.Ensuring all Sales and Service Mass Stores queries are dealt with within a given time frame, follow up with all logistics partners to ensure customer products are booked and delivered within given time frame provided by CPA regulations and ensuring customer satisfaction is metDaily reports pulled on hourly basis on all outstanding jobs stock etc and identifying any delays with stock or client products.

Staff ManagementCustomer Service ManagementBoard Level RepairsCustomer After Care ServiceSamsung B2B, B2C Automation RepairsLarge Format Printer RepairsLarge Format display Repairs and InstallationAV repairs. Includes Plasma, LCD, LED, Blue ray players etc.Laptop repairs (Hardware, Software)HHP mobile phone repairs (Hardware)Daily cash upsGeneral office dutiesSalesExperience with the following programs:Microsoft Windows installations… Show more Staff ManagementCustomer Service ManagementBoard Level RepairsCustomer After Care ServiceSamsung B2B, B2C Automation RepairsLarge Format Printer RepairsLarge Format display Repairs and InstallationAV repairs. Includes Plasma, LCD, LED, Blue ray players etc.Laptop repairs (Hardware, Software)HHP mobile phone repairs (Hardware)Daily cash upsGeneral office dutiesSalesExperience with the following programs:Microsoft Windows installations and repairsSync thru software knowledgeInvoicing and maintaining supplier and customer accountsStock control and ordering of sparesTenderingAccomplish department objectives by managing staff; planning and evaluating departmentactivities.Maintain staff by recruiting, selecting, orienting, and training employees.Ensure a safe, secure, and legal work environment.Develop personal growth opportunities.Accomplish staff results by communicating job expectations; planning, monitoring, and appraisingjob results.Develop coordinate, and enforce systems, policies, procedures, and productivity standards.Establish strategic goals by gathering pertinent business, financial, service, and operationsinformation.Define objectives, identify and evaluate trends and options, choose a course of action, andevaluate outcomes.Accomplish financial objectives by forecasting requirements, preparing an annual budget,scheduling expenditures, analyzing variances, and initiating corrective actions.Maintain quality service by enforcing quality and customer service standards, analyzing andresolving quality and customer service problems, and recommending system improvements.Contribute to team effort by accomplishing related results as needed.Microsoft Office (Excel, Outlook etc.)PastelQuickBooksSysproGSPNHP Partner PortalMicrosoft Windows installations and repairsSync thru software knowledgeInvoicing and maintaining supplier and customer accountsStock control and ordering of sparesTendering Show less

Krugersdorp

Motorcycle repairsSalesAchieve growth and hit sales targets by successfully managing the sales teamDesign and implement a strategic business plan that expands company’s customer base and ensureit’s strong presenceOwn recruiting, objectives setting, coaching and performance monitoring of sales representativesBuild and promote strong, long-lasting customer relationships by partnering with them andunderstanding their needsPresent sales, revenue and expenses reports… Show more Motorcycle repairsSalesAchieve growth and hit sales targets by successfully managing the sales teamDesign and implement a strategic business plan that expands company’s customer base and ensureit’s strong presenceOwn recruiting, objectives setting, coaching and performance monitoring of sales representativesBuild and promote strong, long-lasting customer relationships by partnering with them andunderstanding their needsPresent sales, revenue and expenses reports and realistic forecasts to the management teamIdentify emerging markets and market shifts while being fully aware of new products andcompetition statusDiagnosing problems with motorcycles based on symptoms such as unusual noises or vibrationsPerforming routine maintenance such as oil changes and tire rotationRepairing damaged components on motorcycles such as engines, transmissions, and brakesInstalling new parts, such as engines or brakes, when neededTroubleshooting electrical problems such as faulty lights or electrical shorts in wiringPerforming inspections of new motorcycles before they are sold to consumersDiagnosing problems with the electrical system, including wiring issues and battery problemsPerforming repairs on tires, wheels, brakes, clutches, and other componentsInspecting motorcycles for damage or signs of wear after accidentsOverseeing local and regional sales, promotions and campaignsPlanning and directing the hiring and training of new Sales RepresentativesPreparing sales budgets and projections and approving expendituresTracking and analyzing sales statistics based on key quantitative metricsHandling and resolving customer complaints regarding a product or serviceSetting discount rates and determining price schedulesSetting sales quotas and goalsOverseeing and directing performance of the sales team Show less

City Of Johannesburg, Gauteng, South Africa

Process accounts and incoming payments in compliance with financial policies and proceduresPerform day to day financial transactions, including verifying, classifying, computing, posting andrecording accounts receivables’ dataPrepare bills, invoices and bank depositsReconcile the accounts receivable ledger to ensure that all payments are accounted for andproperly posted.Verify discrepancies by and resolve clients’ billing issuesFacilitate payment of invoices due by… Show more Process accounts and incoming payments in compliance with financial policies and proceduresPerform day to day financial transactions, including verifying, classifying, computing, posting andrecording accounts receivables’ dataPrepare bills, invoices and bank depositsReconcile the accounts receivable ledger to ensure that all payments are accounted for andproperly posted.Verify discrepancies by and resolve clients’ billing issuesFacilitate payment of invoices due by sending bill reminders and contacting clientsGenerate financial statements and reports detailing accounts receivable statusRecord details such as date of transaction, amount paid, and reason for payment in accountingsoftware or on paper logsPrepare checks for payment to creditors based on creditor requestsReview account statements and make payments on time to ensure that the company has goodstanding with creditorsFollow up with delinquent accounts to collect paymentsResearch credit reports to identify new business opportunities or threatsIssue invoices to customers for services provided by the companyWork with collection agencies to recover outstanding debtsReview financial records and reports from banks, brokers, and other financial institutions toensure compliance with federal regulationsManage accounts payable by creating invoices for business expenditures and recordingpayments received from customersWorking with a variety of software packages.SysproMicrosoft OfficePerforming yearly stock checksInvoicing and maintaining supplier accounts Show less