Will Farmer Email & Phone Number

England, United Kingdom

England, United Kingdom

Farnborough, England, United Kingdom

Brighton And Hove, England, United Kingdom

Created success in a new business start-up during the hardest time the hospitality sector has ever had. Ensure establishment operates correctly and profitably, manage and control shift rotas and staffing, monitor, audit and account for stock and inventory, control and enforce all aspects of Health and Safety.• Recruit, train, and mentor employees, manage employee welfare and drive high performance standards while operating in strict compliance with the company’s HR policies. • Operate and comply with all licensing and other legally enforceable operating conditions set by the local council, police, and applicable legislation, conduct all staff training (including inductions), and hold 1-2-1 meetings with staff to discuss any issues and to work on their skills and development within the business.• Perform all admin tasks for accounting and HR purposes, manage sales, ensure targets are met and carry out such marketing and promotional events necessary to attract the right guests and customers.

Sayers Common, England, United Kingdom

Provide customer support on a 24 hour, 365 days a year basis. Ensuring contract customer requirements are processed in a timely manner and manage inventory to increase sales revenues to all non-contracted customers. The main purpose of the role is to support airlines around the world when their planes are hard grounded due to a defect. Duties include sourcing and providing the replacement part and arrange the logistics to ensure customers KPIs are met, whilst continuously keeping them updated.

Conducted safe aircraft refueling operations in full compliance with airfield Standard Operating Procedures (SOPs), applicable Health and Safety and fuel handling protocols, and performed specific vehicle-related safety checks.• Dealt with emergencies, including aircraft fuel spills, and in earlier career in British Army (see below) contributed to and participated in Quick Reaction Forces (QRF). Competent with radio communications, operation, and maintenance, and speak clearly in use. • Nominated and appointed as a Refueling Training Champion. Accountable for training new members of staff to safely refuel different aircraft types and to safely navigate the airport with full awareness of ground handling and aircraft movements between runways, taxiways, aprons, hangars, engineering sheds and terminal buildings. • Involved in implementation and training of I6 system at North Air.• Selected to serve as a member of the employee and health and safety committee; frequently advised on and carried out risk assessments.• Maintained safety and compliance with GAL’s and North Air’s rules and policies, key factors in the role due to the potentially high-risk operating environment. Good working knowledge of CAP 1168.• Remained professional and focused at all times, particularly when dealing directly with the customer.

Gatwick Airport

Gatwick Airport

Completed and delivered the entire operation of reprovisioning aircraft with in-flight catering supplies. Good organisation skills and accountability were key to success and not wasting time or money.• Planned the journey time and replenishing schedule, single-handedly loaded, and moved all supplies from the warehouse to the airport and then to the waiting aircraft.• Unloaded supplies (again, working alone) and correctly provisioned the aeroplane, liaised directly with crew, and completed all necessary paperwork, manifests and permits.

Brighton, United Kingdom

Recovered debts and money owed from clients under the order of a High Court Writ. The role was heavily reliant on good, clear communication and effective but non-threatening negotiation techniques to obtain the best result.• Accurate, valid, and precise information was key, and each case researched in depth before attendance.• Managed own caseload and ensured on-time attendance for every individual case. Completed accurate, comprehensive reports to document every relevant fact or point, which determined success or failure.

Paderborn Area, Germany

Acquired significant management and leadership experience, in the dynamic, fast paced and challenging business environment of the modern British Army. Operated safely in UK and overseas, including Canada, Germany, and in the hostile kinetic environments of Iraq and Afghanistan.• Assisted with security for the 2012 Olympics in London, primarily overseeing Horse Guards Parade. Dealt with external security partners and was regularly involved with crisis management and incident response.• Managed a mixed (tracked and wheeled) vehicle fleet of 24 vehicles in Afghanistan, following incumbent fleet manager absence through injury, which included keeping vehicles properly maintained and serviced for instant deployment, and fully equipped for any forthcoming operations.• Conducted fuel, ammunition, and weapons audits, and accounted for stores and supplies.• Delivered technical support and deployment of electric counter measures and radio equipment in Iraq and Afghanistan.