William Fleming Email & Phone Number

Part Time (5-10 hours a week) (06/20) - (03/21)• Wrote and executed action plans to ensure language accessibility for the Northeastern community and families associated with the institution; negotiated terms of agreement for partnership with the University; and organized leadership meetings.• Arranged video-oriented meetings to recruit qualified volunteers to form translation teams; managed overall pacing of translation projects; communicated with student project managers and faculty advisors about strategy including pacing and project direction; and addressed administrative topics pertaining to operational development.• Empowered student volunteers to exceed their capabilities through verbal and digital communication towards progressive character development and maturation; built relationships with volunteers and faculty advisors to communicate issues and improvement suggestions; and reassured volunteers of our mission as the LANG Initiative.

Part Time (1-28 hours a week) (08/20) - (02/21)• Engaged with 1500 - 2500+ students and faculty per week using listening and empathetic communication skills to administer temperature checks and check-in all patients using confidential health management systems that adhere to HIPAA regulations; mandated through University Health and Counseling Services obligations.• Projected discretionary judgement to ensure safety protocols are enforced when gaining access and transiting through the testing site while relying on screening questionnaires and technical equipment (such as 2-in-1 laptops, barcode scanners, touchscreen devices, etc.); troubleshooted patient submissions through Northeastern personnel and HIPAA-certified databases; and processed specimen collection tubes for laboratory transport using work-specific counting methods.• Demonstrated consistent professional performance, including punctuality, appropriate behavior, respectful treatment of patients and colleagues to coordinate, manage, and provide guidance to testing stations; ensured sound logistical judgement to make sure medical assistants possessed necessary stockpiles of cleaning and testing equipment; and managed inventory stockpiles containing high grade medical equipment, personal protective equipment (PPE), and electronic equipment.

Part Time (20 hours a week) (01/20) - (05/20)• Managed active criminal cases under little supervision by gathering proceeding updates from respective courts; communicated with assistant district attorneys regarding changing court statuses, discovery, and court preparation for officers; and notified police officers regarding court invitations.• Utilized various criminal database systems to locate, decipher, and use suspect/defendant information for numerous purposes involving criminal analysis reports (which included GIS mapping), warrant information, person of interest adversaries, identification purposes, court proceedings, background checks, and other investigative purposes.• Processed and performed various black ink fingerprinting services for the NU-affiliated community while providing customer service to educate patrons about the submission process and their fingerprint quality.• Filed and maintained confidential departmental records; and organized and maintained lost & found property closet which consist of low and high-value items.

Full Time (40 hours a week) (09/19) - (12/19)• Serviced high-level intergovernmental conference meetings to guarantee efficiency by initiating room checks, provided meeting related documents such as speeches and statements to interpreters, and assisted delegation members with meeting preparation while working in a team or unaccompanied. • Followed UN protocol in setting up meeting rooms while considering political, emergency, and suitable accommodations when conducting seating arrangements and nameplate placement for the podium, official delegations, observers, and other participating entities. • Enforced closed meeting procedures by conducting identification checks of occupants in the conference room to preserve anonymity and ensuring destruction of leftover meeting material.• Worked collaboratively with colleagues to address damaged or malfunctioned equipment in meeting rooms relating to safety and communications; for example- land line phones, microphones, seats, etc.

Full time (40 hours a week) (06/19) - (07/19)• Participated in high-level meetings with various intergovernmental and nongovernmental organizations - such as the UNHCR, UNIDIR, ICRC, WEF, WHO, the International Law Commission, etc. - at the United Nations in Geneva through an immersive educational partnership between Northeastern University and UNIDIR; and attended discussions with diplomats regarding a range of topics, specifically on international corruption, peace-building, and international human rights & humanitarian law.• Consulted with numerous representatives from intergovernmental and nongovernmental organizations for the purpose of research pertaining to public trust and international corruption.• Researched current international mechanisms combating corruption and how to improve their relevance while utilizing documents such as the United Nations Convention against Corruption, the Rome Statue, assessing the UN library at Geneva, and using academic databases.• Analyzed and co-authored a research paper pertaining to rising waters and environmental migrants (climate refugees) with a fellow colleague.

Part Time (20 hours a week) (08/18) - (06/19)• Managed active criminal cases under little supervision by gathering proceeding updates from respective courts; communicated with assistant district attorneys regarding changing court statuses, discovery, and court preparation for officers; and notified police officers regarding court invitations.• Utilized various criminal database systems to locate, decipher, and use suspect/defendant information for numerous purposes involving criminal analysis reports (which included GIS mapping), warrant information, person of interest adversaries, identification purposes, court proceedings, background checks, and other investigative purposes.• Processed and performed various black ink fingerprinting services for the NU-affiliated community while providing customer service to educate patrons about the submission process and their fingerprint quality.• Filed and maintained confidential departmental records; and organized and maintained lost & found property closet which consist of low and high-value items.

Co-op Full-Time (40 hours a week) (12/17) – (08/18)• Managed criminal cases under little supervision by gathering proceeding updates from respective courts; communicated with assistant district attorneys regarding changing court statuses, discovery, and court preparation for officers; and notified police officers regarding court invitations.• Utilized various criminal database systems to locate, decipher, and use suspect/defendant information for numerous purposes involving criminal analysis reports (which included GIS mapping), warrant information, person of interest adversaries, identification purposes, court proceedings, background checks, and other investigative purposes.• Processed and performed various black ink fingerprinting services for the NU-affiliated community while providing customer service to educate patrons about the submission process and their fingerprint quality.• Filed and maintained confidential departmental records; and organized and maintained lost & found property closet which consist of low and high-value items.

Part-time (8-15 hours a week; occasionally varied to 16-30 hours a week) (10/2016) – (11/2017)• Delivered weekly presentations, opening & closing speeches, and group exercises to assess problems and provide solutions to mobile app development and overall team connectiveness; created open lines of communications through Google Drive, third-party telecommunication services, and individual meetings to listen, understand, and address individual sentiment including project concerns; and encouraged team members to present new ideas regardless of the team feedback.• Conducted +100 customer surveys to enhance product marketing and customer validation research involving basic contact, demographics, education, and travel preference information; assisted in marketing and financial planning; developed an overall business plan; and created and interacted with list of beta testers.• Pitched mobile application concept to a crowd of +100 spectators and investors alongside team members; interacted with numerous attendees and event judges involving the app concept and future product development; and instructed app demonstrations.

Part Time (19-20 hours a week) (01/2017) – (05/2017)• Managed over criminal cases under little supervision by gathering proceeding updates from respective courts; communicated with assistant district attorneys regarding changing court statuses, discovery, and court preparation for officers; and notified police officers regarding court invitations.• Utilized various criminal database systems to locate, decipher, and use suspect/defendant information for numerous purposes involving warrant information, person of interest adversaries, identification purposes, court proceedings, background checks, and other investigative purposes.• Processed and performed various black ink fingerprinting services for the NU-affiliated community while providing customer service to educate patrons about the submission process and their fingerprint quality.• Filed and maintained confidential departmental records; and organized and maintained lost & found property closet which consist of low and high-value items.

Master Of Science - Ms, Resilience Studies, 3.83

Activities and Societies: LANG Initiative, Students for Biden, and COVID-19 Student Activities Committee

Bachelor Of Arts - Ba, International Relations And Affairs; Concentration In East Asian Studies, 3.55

Activities and Societies: United Nations Association of USA, International Relations Council, NU Entrepreneurship Club, Husky Startup.

Associate Of Science (A.S.), Criminal Justice & Criminology Studies, 3.71

Activities and Societies: Criminal Justice Student Association, Phi Theta Kappa