Will Grimley Email & Phone Number

London, Gb

London Area, United Kingdom

Vancouver, British Columbia, Canada

Focused on expansion and renewal of enterprise accounts. Demonstrated strong leadership skills by organizing and aligning cross-functional teams for complex sales cycles targeting C-Suite, VP and Director-level leaders. Initially employed as a Mid-Market Account Manager and promoted after 6 months to Enterprise Strategic Account Manager because I re-engaged a lost and lagging Mid-Market portfolio through proactively engaging with key decision makers.• Implemented strategic account plans for key enterprise accounts such as Chevron, Eaton Corp, Ingram Micro, McDonalds and Rocket Central resulting in a 4.1 x pipeline coverage vs yearly quota for my territory• Achieved a 400% upsell with a Global Cloud Solution Company ($55B revenue), worked alongside their VP and my CEO on a software solution to align Global Teams, resulting in a reduction of 3 weekly internal meetings• Led executive-level thought leadership workshops with existing and potential customers, resulting in the acquisition of 3 new deals, saving 2 at-risk accounts and facilitated important peer to peer knowledge sharing• Inherited a struggling mid-market territory and immediately surpassed retention and churn targets, reducing YOY churn by 70% and driving 41% software expansion, resulting in achieving 120% of quota in 2021• Proactively prospected into various departments within my managed accounts, dedicating 2 hours daily to cold calling, emailing, and LinkedIn outreach to engage with key decision-makers• Consistently booked an additional 3-5 business development meetings per week, to discuss the strategic impact of our solutions with senior leaders of HR, Revenue, Operations, L&D and IT

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Managed the retention and growth of 200+ mid-market, enterprise, distributor and reseller accounts. Facilitated customer training programs with HR Leaders and Recruiters with a focus on fostering self-sufficient product usage. Initially employed as a Customer Success Manager, promoted to Senior Customer Success Manager after 6 months.• Revived relationships with key resellers and distributors, implementing a dynamic Salesforce tracking system to prompt monthly expenditure, resulting in a 40% YOY increase in company distributor and reseller revenue• Achieved 90% existing client retention during initial COVID lockdown by nurturing relationships, offering flexible payment arrangements to bolster cash flow and proactively addressing their needs, preferences and difficulties• In close collaboration with our Product Manager, I launched a Skills Testing product across our entire account portfolio. This enabled our clients to make informed hiring decisions and strengthen their recruitment strategies

Vancouver, Canada Area

In charge of overseeing the day-to-day operations of a business and leisure travel agency with a focus on maximising profitability. Assigned with recruiting 7 new team members to rebuild agency culture and enhance performance. Initially employed as a Travel Consultant, promoted to Team Leader after 18 months.• Closed 130% of my first annual sales quota and my 140% of my second (whilst holding the Team Leader role), earning invitations to prestigious company-wide Global Conferences in Berlin, Sydney and Las Vegas• Under my leadership, our team secured the “most-improved agency” award after becoming Team Leader. As a result, each team member received an invitation to the Global Conference in Las Vegas• Recruited, supervised and provided training for both new and seasoned consultants, resulting in 100% employee retention and agency sales improved by 42% YOY

Vancouver, Canada Area

Brisbane, Australia

Oversaw mid-market clients engaged in direct purchase of advertising airtime with our television network. Entrusted with building a portfolio of recurring clientele by restoring previous relationships and prospecting new accounts. Initially employed as a Sales Coordinator, promoted to AE after 6 months, followed by BDM after 12 months.• Established and expanded a direct sales portfolio comprising repeat and legacy clients, achieving an ARR of $5 million, with growth exceeding 300% YOY during my inaugural year• Fostered and cultivated trusted partnerships with business owners and managers within targeted accounts leading to a notable 30% YOY increase in customer service satisfaction scores• Crafted, negotiated and successfully secured a $300K proposal with Mitsubishi Electric, marking their first investment with the network in over two decades

Brisbane, Australia

Brisbane, Australia

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Dual-Major in Marketing and International Business

Diploma Of Education, Counselling

Triple-Major in Mindfulness, Grief and Addiction Counselling.