William B. Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Public Utlities

I have spearheaded the management and expansion of the IMS support team, overseeing critical aspects such as hiring, staff augmentation, budget allocation, and project coordination. My leadership facilitated commissioning of new SCADA sites exclusively for the Solid Waste Division, significantly enhancing operational efficiency and data monitoring capabilities.A pivotal achievement under my guidance was the creation of a user-centric web portal for SCADA customers, employing DevOps… Show more I have spearheaded the management and expansion of the IMS support team, overseeing critical aspects such as hiring, staff augmentation, budget allocation, and project coordination. My leadership facilitated commissioning of new SCADA sites exclusively for the Solid Waste Division, significantly enhancing operational efficiency and data monitoring capabilities.A pivotal achievement under my guidance was the creation of a user-centric web portal for SCADA customers, employing DevOps principles to ensure efficient code base development and management. One of my key contributions was developing a unified support team that effectively served all three lines of business at the Utility, leading to streamlined operations and enhanced collaboration.I successfully implemented a comprehensive Reporting portal on SharePoint, enabling seamless access to SCADA data across diverse lines of business, including Water, Wastewater, and Solid Waste. I crafted a strategic Memo of Understanding (MOU) that facilitated a smooth transition of the IMS team back to SPU, acknowledging the intrinsic overlap with operational technology (OT) aspects of our work structure. Show less

Seattle, Washington

I've been instrumental in formulating and executing an advanced SCADA repository within the IMS system, significantly elevating data management and accessibility. Leading the commissioning of a robust server stack that underpins the upgraded IMS System, I ensured flawless operations while prioritizing reliability, security, and peak performance across the organization.A standout achievement includes my role in delivering crucial technical support to end-users, minimizing disruptions, and… Show more I've been instrumental in formulating and executing an advanced SCADA repository within the IMS system, significantly elevating data management and accessibility. Leading the commissioning of a robust server stack that underpins the upgraded IMS System, I ensured flawless operations while prioritizing reliability, security, and peak performance across the organization.A standout achievement includes my role in delivering crucial technical support to end-users, minimizing disruptions, and enhancing system performance. I spearheaded the optimization of data storage and retrieval processes by overseeing a skilled project team responsible for migrating historical data to a newly architected SQL database.Recognizing the unique demands of the Water and Wastewater lines of business, I conceptualized and prototyped a bespoke IMS solution, effectively increasing overall customer satisfaction and system efficiency. Show less

Seattle, Washington, United States

I oversaw and managed multiple databases and GUIs within the legacy IMS system, ensuring seamless data management and user interaction. My leadership extended to establishing robust system management protocols, encompassing data quality reviews, capacity monitoring, security enhancements, and optimizing system performance.I was pivotal in creating essential software components for real-time data processing, communication protocols, and data analysis in SCADA and IMS environments. Addressing… Show more I oversaw and managed multiple databases and GUIs within the legacy IMS system, ensuring seamless data management and user interaction. My leadership extended to establishing robust system management protocols, encompassing data quality reviews, capacity monitoring, security enhancements, and optimizing system performance.I was pivotal in creating essential software components for real-time data processing, communication protocols, and data analysis in SCADA and IMS environments. Addressing software defects, system challenges, and performance bottlenecks, I executed comprehensive debugging and testing to guarantee the stability and reliability of software applications.My commitment to cybersecurity was evident as I implemented robust security measures to shield software applications and systems from potential cyber threats and attacks. In pursuit of enhanced data storage efficiency and accessibility, I successfully migrated legacy IMS systems to a more suitable data repository.A notable accomplishment was the development of an informative dashboard tailored for the Water Line of business, facilitating well-informed engineering decisions through comprehensive data visualization. Show less

Master Of Science - Ms

Education record

Education record