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William (Bill) Brown is listed as Business Analyst | Training Specialist | Corporate Trainer | Project Management . . . It's about getting the job done! based in Santa Rosa, California, United States. AeroLeads shows a matched LinkedIn profile for William (Bill) Brown.
William (Bill) Brown previously worked as Technology Analyst - Business Intelligence at Friedman'S Home Improvement and Information Technology Business Analyst at Friedman'S Home Improvenent. William (Bill) Brown holds Masters, Computer Systems And Management from University Of Phoenix.
I am a Business Analyst, Training Specialist, and Desktop Support Specialist and my passion is helping solve team mates’ problems to achieve success. I do this by being tenacious to achieve results by actively including all stakeholders, gathering facts, and making excellent, quick decisions given my analytical background. I have been successful at achieving results because I grasp the complex and turn it into smaller chunks of easily understandable tasks and follow-up with each team member to resolve issues. What’s unique about me and my approach is that I effectively manage risk, costs, communication and collaborate with developers and business units to achieve success within a specified time frame.
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Petaluma, California, United States
Learned, documented, trained Leadership and staff in Microsoft Dynamics 365 including over 200 pages of "Run Book", basic How To's for backend processes including hiring and termination of users. Responsible for setting up all new hire accounts, promotions, and terminations in D365 and Active Directory.
Petaluma
Santa Rosa, California, United States
Developed, implemented, documented, trained, and maintained users in Microsoft Power BI Reports, and Epicor Falcon ERP. Responsible for Desktop Support of same software and MS Office support. Set up Windows support for multiple Windows & Door Quoting programs. Responsible for Kitchen Designer software support including training and Bonus Program support.
Santa Rosa, California, United States
Developed, maintained and implemented support for Epicor's Falcon ERP software, inclduing over 350 How To's for ERP functions. Desktop support for Microsoft Office.
Activities and Societies: Summa cum laude
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William (Bill) Brown is listed as Business Analyst | Training Specialist | Corporate Trainer | Project Management . . . It's about getting the job done!.
William (Bill) Brown is based in Santa Rosa, California, United States.
William (Bill) Brown has worked for Friedman'S Home Improvement, Friedman'S Home Improvenent, and Friedman'S.
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William (Bill) Brown holds Masters, Computer Systems And Management from University Of Phoenix.
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