William Boyce Email & Phone Number

Texas, United States

-Collaborate with technology stakeholders (e.g., System Analysts, architects) to communicate business and technical requirements.-Conduct current state analysis to gather current business, functional and non-functional requirements, and constraints.-Plan/execute user testing scenarios/scripts and prepare test data using SQL and other database systems.-Manage priorities of different reports and their respective turnaround times while working in several system interfaces.-Demonstrate and apply understanding of healthcare industry trends and their drivers. -Managed projects and tasks that generated multi-million dollars in revenue for the company.

San Antonio, Texas, United States

-Investigated, evaluated, negotiated and settled claims. -Effectively managed work through task driven queues while multi-tasking in a fast-paced environment.-Managed homeowners, commercial and large loss claims for natural disasters or weather-related events.-Applied knowledge of policies, procedures, laws, status, and insurance regulations when determining coverage.- Conducted follow up calls and performed project management duties between general contractors, mitigation companies and clients. Managed a budget that ranged between $5,000-$63,000.

Little Rock, Arkansas, United States

-Analyzed insurance eligibility which could vary by group and make decisions whether to approve, deny, or if an applicant needs to submit additional information to satisfy underwriting or any established enrollment rules.-Pulled medical history records to make decisions or to assist cross functional areas for advanced decision making.-Verified membership eligibility and entered applications into the processing system and ensured that they were completed and followed various state regulations, governing policies, and company policies.

Little Rock, Arkansas, United States

● Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.● Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management.● Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.● Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.● Conduct daily and weekly audits on the store to ensure accuracy of funds.

Little Rock, Arkansas, United States

-Reviewed referrals for services and interviewed applicants to explain eligibility requirements.-Requested information to determine a client's eligibility or needs and forwarded the requests for approval to my immediate supervisor.- Scheduled intake conferences with clients following their eligibility determination to obtain any supporting documents for their benefits.-Wrote custom plans for care and worked with participating private and public service providers for assistance.-Interpreted policies and procedures to ensure compliance with state and federal laws and regulations

Arkansas, United States

-Communicated organizational goals and operations plans to all levels of the organization.-Worked with senior management on financial and administrative operations matters.-Assisted with gathering data and information for grants proposals and reports. Provided general administrative and project management support.-Assisted case managers by documenting and tracking services and activities provided to program participants.

Arkansas, United States

-Analyzed information received from the area and local subordinates.-Presided over executive board meetings and the connectional convention. - Managed and led an organization with a membership of 200+ children and young adults.-Collaborated with local leadership covering Arkansas and Oklahoma, district leadership, and connectional leadership on a variety of topics and issues.

Pine Bluff, Arkansas Area

-Provided excellent customer service while assisting customers while maintaining the cleanliness of the front end of the store.-Assisted Customer Service Managers with opening and closing of all registers and conducted financial audits for all cash registers. Stepped in and acted as the CSM during peak hours or when assistance was needed.-Made sure customers were informed of story policies and meeting their needs. - Conducted opening and closing procedures of all cash registers and conducted financial audits.

Pine Bluff, Arkansas Area

-Interviewed clients to determine eligibility for DWS programs and services by reviewing clients’ forms, asking questions concerning clients’ work history, and providing information on programs and services.-Contacted employers/clients by telephone or correspondence to discuss job orders, potential job applicants, and issues concerning clients’ eligibility for benefits or program services. Built and maintained a report of all beneficiaries of specific state benefits.-Performed job placement activities by researching files and selecting positions openings compatible with client's employment. -Generated reports and tracked beneficiaries of specific state benefits.

Little Rock, Arkansas, United States

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Member of the Vesper choir.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: A Capella Choir