As a military veteran with IT experience and a strong interest in cybersecurity, I bring a unique set of skills and a deep commitment to excellence to the table. I am actively working towards a career in this dynamic and constantly evolving field, and I am dedicated to expanding my knowledge and expertise through training courses, industry events, and independent study. Whether it's conducting vulnerability assessments, implementing robust security protocols, or responding to cyber incidents, I am committed to delivering top-notch results and ensuring that my clients are well-protected. Above all, I am driven by a sense of purpose and a desire to make a positive impact, and I look forward to continuing to grow my career in cybersecurity and contribute to the safety and security of critical assets and infrastructure.
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Network AdministratorCleveland CavaliersCleveland, Oh, Us -
Help Desk Technician Team LeadQualityip Aug 2023 - PresentKent, Oh, Us -
Help Desk Technician Level 2Qualityip May 2023 - Aug 2023Kent, Oh, Us -
Help Desk TechnicianAshton Technology Solutions Sep 2022 - Apr 2023Beachwood, Ohio, Us-Provided technical support and troubleshooting assistance to end-users in a fast-paced environment.-Diagnosed and resolved hardware and software issues.-Created and maintained documentation for IT processes and procedures.-Managed user accounts and permissions.-Possessed a strong technical aptitude, excellent problem-solving skills, and a customer-focused mindset.-Was comfortable working in a dynamic environment, and was able to manage multiple priorities effectively.-Was a strong communicator with excellent interpersonal skills.-Was committed to delivering high-quality support and ensuring a positive experience for end-users interacting with IT services. -
Information Technology AdministratorCertus Healthcare Management Jul 2021 - Sep 2022Cleveland, Ohio, Us-Install, configure, and maintain hardware and software components of IT systems, such as servers, desktops, laptops, and mobile devices.-Provide technical support and assistance to end-users, troubleshooting and resolving technical issues related to hardware, software, and networking components.-Monitor system performance and usage, and make recommendations for improvements and optimizations.-Train end-users on how to use IT systems and software applications, and provide technical documentation and training materials.-Maintain and update IT inventory and asset management records, tracking the location, status, and usage of IT equipment and software licenses-Collaborate with other IT professionals and stakeholders, such as network administrators, security analysts, and business users, to provide effective IT solutions and support. -
Military Police OfficerUnited States Marine Corps Mar 2017 - Jun 2021Washington, Dc, Us-Maintain law and order, and protect lives and property on military bases and installations.-Conduct patrols, traffic control, and security checks to deter criminal activity.-Investigate and respond to incidents and crimes, such as theft, assault, and domestic violence.-Apprehend and detain suspects, and prepare written reports and testimony for legal proceedings.-Provide support to military operations, such as convoy security, detainee operations, and customs inspections.-Train and supervise other military police personnel in tactics, techniques, and procedures.-Conduct inspections and audits of equipment, facilities, and personnel to ensure compliance with regulations and standards. -
Information Technology SpecialistArmy National Guard Jun 2011 - Feb 2017Arlington, Virginia, Us-Install, operate, and maintain information technology (IT) systems and networks for military organizations.-Perform system administration tasks, such as configuring servers, managing user accounts, and maintaining system backups and security.-Troubleshoot and resolve technical issues related to hardware, software, and networking components.-Conduct routine system and network maintenance, such as patching and updating software, and monitoring system performance.-Ensure compliance with security policies and procedures, and implement cybersecurity measures to protect sensitive data and systems.-Train end-users on how to use IT systems and software applications, and provide technical support and assistance.
William C. Skills
William C. Education Details
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Western Governors UniversityCybersecurity & Information Assurance -
Bowling Green State UniversityCriminal Justice And Corrections
Frequently Asked Questions about William C.
What company does William C. work for?
William C. works for Cleveland Cavaliers
What is William C.'s role at the current company?
William C.'s current role is Network Administrator.
What schools did William C. attend?
William C. attended Western Governors University, Bowling Green State University.
What skills is William C. known for?
William C. has skills like Firewalls, Itil Certified, Windows Server, Help Desk Support, Active Directory, Cybersecurity, Sophos Firewalls And Vpn Administration, Itil, Computer Hardware, Computer Repair, Windows, Physical Security.
Who are William C.'s colleagues?
William C.'s colleagues are Peter Schmuhl, Tyran Smith, Dylan Matusek, Joseph Anderson`, Albert Padilla, Piolo Andrew Roldan, Anthony Cruz Jr..
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