William C. Email & Phone Number

Cleveland, Oh, Us

Kent, Oh, Us

Kent, Oh, Us

Beachwood, Ohio, Us

-Provided technical support and troubleshooting assistance to end-users in a fast-paced environment.-Diagnosed and resolved hardware and software issues.-Created and maintained documentation for IT processes and procedures.-Managed user accounts and permissions.-Possessed a strong technical aptitude, excellent problem-solving skills, and a customer-focused mindset.-Was comfortable working in a dynamic environment, and was able to manage multiple priorities effectively.-Was a strong communicator with excellent interpersonal skills.-Was committed to delivering high-quality support and ensuring a positive experience for end-users interacting with IT services.

Cleveland, Ohio, Us

-Install, configure, and maintain hardware and software components of IT systems, such as servers, desktops, laptops, and mobile devices.-Provide technical support and assistance to end-users, troubleshooting and resolving technical issues related to hardware, software, and networking components.-Monitor system performance and usage, and make recommendations for improvements and optimizations.-Train end-users on how to use IT systems and software applications, and provide technical documentation and training materials.-Maintain and update IT inventory and asset management records, tracking the location, status, and usage of IT equipment and software licenses-Collaborate with other IT professionals and stakeholders, such as network administrators, security analysts, and business users, to provide effective IT solutions and support.

Washington, Dc, Us

-Maintain law and order, and protect lives and property on military bases and installations.-Conduct patrols, traffic control, and security checks to deter criminal activity.-Investigate and respond to incidents and crimes, such as theft, assault, and domestic violence.-Apprehend and detain suspects, and prepare written reports and testimony for legal proceedings.-Provide support to military operations, such as convoy security, detainee operations, and customs inspections.-Train and supervise other military police personnel in tactics, techniques, and procedures.-Conduct inspections and audits of equipment, facilities, and personnel to ensure compliance with regulations and standards.

Arlington, Virginia, Us

-Install, operate, and maintain information technology (IT) systems and networks for military organizations.-Perform system administration tasks, such as configuring servers, managing user accounts, and maintaining system backups and security.-Troubleshoot and resolve technical issues related to hardware, software, and networking components.-Conduct routine system and network maintenance, such as patching and updating software, and monitoring system performance.-Ensure compliance with security policies and procedures, and implement cybersecurity measures to protect sensitive data and systems.-Train end-users on how to use IT systems and software applications, and provide technical support and assistance.

Bachelor Of Science - Bs, Cybersecurity & Information Assurance

Bachelor Of Science - Bs, Criminal Justice And Corrections