William Chambers Email & Phone Number

Oxford, England, United Kingdom

Versatile, results driven professional logistics Associate Director, with +35 years strong comprehensive leadership experience across all sectors of Logistics being: - Global 3pl Service Providers, servicing key value streams (VAS, Ambient, Chiller, Frozen products) across – USA, Singapore, Australia, Netherlands, UK, UAE, African Continent, Servicing - Air, Sea, Road Transport & Distribution, Customer services, Value added contract logistics services. After market product re-grading & repairs, inclusive of telecommunication emergency spare parts & production line management. Passionate in delivering high level professional service delivery to customers, empowering report line teams through: - Coaching, Mentoring, driving a culture of continuous improvement initiatives, implementing best practices, aligned with company’s global strategy and vision.Business Achievements:• Promotion to Logistics Associate Director Global Fulfilment.• Contract negotiations on business growth opportunities, establishing a Foreign Trade Zone in North America with key 3pl partnership, to service South American countries and Canada.• Yearly contract budget negotiations with 3pl’s & Transporters and ONT finance department and UK P&L.• Monthly processing & approving Purchase Orders and 3pl service invoices (Warehousing & Distribution / Transport / VAS / Customs duties) • Manage Global / Local (E2E) Logistics operations management supply of Cold chain & Ambient of ONT finished products replenishment + Packaging for customer servicing.• Work hand in hand with Procurement / Manufacturing of finished products / Engineering / Global & Local Sales teams / Finance / Budgets / Special white glove services / Logistics Compliance / Quality / Sales & Operations / Product Management.• Oversee the entire UK Logistics team & ONT managers in US & APAC and 3pl partners.• Yearly Global business travels to 3PL partners and Suppliers, engaging QBR & distribution site visits.

Oxford, England, United Kingdom

Business Achievements:• Promotion to Logistics Fulfilment Manager.• Successful implementation and 3pl service provider partnership, of opening three new global Distribution Facilities in USA / Singapore / Australia. • Operational DC’s under my management, USA / Singapore / Australia / Netherlands / UK and key driver being quality control at all levels.• Global / Local (E2E) Logistics operations management supply of Cold chain & Ambient of ONT finished products replenishment + Packaging for customer servicing.• Quarterly Business Review meetings with 3PL & Suppliers both globally & locally.• Well balanced 3pl & Logistic budget agreements with ONT finance department with cost saving initiatives as key.• All contract and pricing negotiations with 3pl & Suppliers & Transporters.• Management of all contractual 3pl logistics service providers. Internal business report line management include, Logistics Compliance and Customs. Global logistics distribution (E2E) of Biological medical finished goods, components, devices from UK origin, inclusive of weekly replenishment shipments, stock disposals, stock auditing and KPI management of 3pls, financial billing & Invoicing.

Oxford, England, United Kingdom

Business Achievements:• Successful implementation of UK government project LamPORE.• Cold chain dual temperature Kardex machine pricing & storage model of Finished goods.• 3pl service provider negotiations on pricing models to outsource Nanopore kitting project ex Brexit.• Successful remapping of UK Nanopore Distribution Centers to accommodate max storage capacities and process mapping of customer servicing and 3pl replenishment of stock globally at various DC’s.• Successful implementation of specialized cold chain temperature equipment + calibrations and system monitoring 24/7 temperature alarm alerts on stock storage facilities within UK.• (E2E) Remapping of internal / external processes and reverse logistics both local & global.• Successful implementation of Reverse logistics process mapping and control report for product returns of all 3 value streams (Chiller / Frozen / Ambient)

Dwc Logistics City Dubai Uae

Versatile, results driven logistics professional, with strong comprehensive managerial experience across all sectors of logistics, Air, Sea, Road Transport & Distribution, value added contract logistics services & special projects. Good strategic appreciation vision and highly focused proven track record of achieving & delivering high level logistics project implementations. Strong strategic planning & leadership qualities, delegating both commercially & operationally.Business Achievements:• Country Logistics Operations Manager of a newly built 40,000 Sqm world class Logistics multi user facility & Transport operations.• Positive GP turnaround budget “$850K” Ebit break-even, to a positive “$2.1M” budget Ebit break even, within +2 years 2016 – 2019.• Delegated the successful multiuser client project migration, over tight deadline of 1 month, achieved within (25 days),huge cost savings on the entire project. • Delegated & audited an internal Networks client project claim of “$1.4M” reduced to “$12K”• Achieved & delegated task of employing own company Networks engineers, slashing hiring costs up to 40%• Successful implementation VAS – repairs center, regrading all I-Phone / Mac pro / I-pads / I-watches / Sony play stations, employed own technical engineers, reducing & slashing in-sourced hiring costs by 40%. Business achievements (Special projects)• Successful management delegation of multi large Networks country projects, (End to End) for over 6000 Network new telecommunication equipment sites, period 2016 – 2018, inclusive of emergency spare parts services 24/7.• Successful Implementation of various Energy & Solutions project customers across MEAC.• New Audi vehicles handling / storage (Port-yard-B2B)• Project management of high quality gym equipment B2B & B2C (E2E)• Direct staff report line to me (2 Operations Managers, 4 Senior Operations Supervisors)• Indirect staff report line (94 staff of various warehouse operation positions)

South Africa - Johannesburg Airport

Logistics & Supply Chain Warehousing (E2E) Samsung facility:• Daily Strategic planning & delegation of department operations (Warehousing & Distribution transport, Value Added Services, Rework & grading of mobile units & Accessories)• Management & delegating of operational process guidelines reviews and internal audit process.• Ensure adherence to legal requirements with regards to supplier contracts and statutory requirements, (Customs, OHS, Road transport, Aviation security)• Delegating Continuous improvement initiatives management to report lines and operations.• Manage and delegating KPI / SOP / SLA processes and reporting.• Contribute & agree innovative ways to ensure margin recognition, increased profitability with finance & MD Management.• Manage departments P&L and delegate to report lines, for their positive contributions to align with budget. • Manage contract negotiations with 3rd party service providers to drive increased profitability.• Drive projections & development strategies aligned with HR initiatives to retain "Top Staff"• Manage & optimize individual employee performance through effective leadership, performance management, coaching, development & training, motivating and supporting staff.• Manage & delegate quarterly staff performance appraisals as dictated from Corporate HQ.• Chair disciplinary hearings, as and when required.Business Achievements:• Delegated project task of supply and installations of high visibility security cameras within logistics facility & transport vehicles, saved company in excess of $300k of potential stock losses.• Delegated the implementation task of private security armed escorts for HVC transport deliveries in excess of $729K.• Achieved positive turnaround of P&L and improved profit margins within 6 months, after securing various HVC clients and value-added services and the management delegation thereof. • Direct staff report line to me (1x Operations managers, 2 x Senior Operations Supervisors)

South Africa

Logistics & Supply chain Customer Warehousing (E2E):Business Achievements:• Successful Management & control of customs bond store warehouse & customs affairs and documentation of logistics centre, warehouse operation, airport operations (Multinational accounts) • Successful Management / delegation control of various multi user customer services within an airside facility logistics park warehouse (Unit 1 – 10,000 Sqm) warehouse operation. Specialized services: - Managing & handling of cold chain & Pharmaceuticals products (-20deg to +8deg) within a “Walk- in fridge & freezer” of 1000sqm.• Successful Management & delegation of customs multi user De-group warehouse of Hi-tech logistic / supply chain functionalities, handling & distribution of cell phones, computer equipment (HP), laptops & accessories Kitting & config inclusive of picking & packing at Airside logistics park ( Unit 2 - 10,200 Sqm). • Successful Management & delegation of Multi user Automotive & spare parts E2E logistics operation services & In-house Berco / TNT express parcel services (Ford / Fiat / Nissan / VW Motors / Iveco / MCarthy Motors / General Motors / Aston Martin) • Successful Management / delegation of outsourced Siemens Networks operations (In house customer) – complete logistic / supply chain warehouse functionality of 4,000 Sqm at Logistics park.• Management of Nokia Siemens Solutions (In house customer) complete (E2E) logistics / supply chain warehouse functionality of 2,000 Sqm at Logistics Park.• Direct report line 4 x Senior supervisors • indirect report line 50 multi task warehouse staff. Special Projects Abroad in Africa & Iraq:Angola – Luanda Gabon – Libreville Iraq – Erbil Purpose strategy- Project lead and plan / Organise / Lead / Control and review / restructure above client’s warehouse facilities (holistically) to be profitable and functional.

Johannesburg Area, South Africa

Business Achievements:• Manage / Delegate weekly own controlled flight ex Luxemburg "Boeing 747 freighter" freight handling from Airport directly to Airside distribution centre, resulting in faster turnaround of customers shipments.• Manage / delegate and strengthen relationship with customs. resulting in faster shipment pre-clearances and improved customer services.• Manage / delegate with various airline freight collections both Import & Export, resulting in improved service delivery and reduced rates and building stronger based relationships.• Manage and control multi custom duty payments and manage company finance control according to budget and trust relationship.Responsibilities:• Control / manage break bulk document collection clerks for collection of import documentation from all international airlines at drawing of cargo shipments.• Manage daily time submissions of customs bill of entries & removal in bond documents to customs for quick releases.• Manage and attend to custom stop shipments / liaising with custom officials to investigate and obtain release documentation.• Manage the Re- distribution of customs released entries / Rib (Removal in bond) to airline drawing clerks for cargo shipment extractions from various airlines.• Manage and control Break bulk (various agents) display document register for collection of Hawb and payment financial control disciplines is key.• Personally manage the securing of any cash transactions received into safe keeping.• Manage / delegate priority shipment cargo drawing of refrigerated / high value / radioactive products from various airlines and own freighter.• Manage / delegate and devise performance measurement reports in respect of released shipments verses non released shipments, to avoid unnecessary storage costs.• Liaise daily with transport manager, fleet vehicle shipment collections from airport to DC.

South Africa

Purpose:Management / Delegation of transport vehicles of 15 - 50 trucks of various sizes, inclusive of drivers & crew of between 75 - 125. Manage all collections & delvieries from airport & main DC for multinational clients.Achievements:• Manage & control staff time and attendance registers, to ensure costs are controlled within budget. • Manage & delegate the drafting & approval of QMS (Quality management services) documents, to ensure there are no in-consistencies within the operations SLA / SOP processes .• Manage / delegate that report line staff adhere and enforce workplace health & safety.• Manage in conjunction with HR Dept, the hiring & termination of employment & exit interviews.• Manage and ensure disciplined control of COD (Cash on delivery) shipments & bank release documents, before shipment release.• Manage / delegate planning & execution of multi shipment deliveries of import cargo de-consolidations / collections within days to day operations.• Manage Fleet transport cost control (Drivers & Crew) and vehicle maintenance and repairs.• Manage / delegate controls of full DC operational & facilities management – inclusive of security.• Manage / delegate vehicle routing / monitoring via satellite tracking and security monitoring.• Manage daily documentation & handling of customs shipments via in-transit cross dock warehouse.• Manage / delegate daily Pod / driver log sheet briefing and debriefing controls and monitoring with all warehouse / driver / crew on daily basis.

Johannesburg Area, South Africa

Full responsibility & delegation for the freight handling activities within the Logistics facility (Inbound / Outbound freight, pick pack, cycle counts, reverse logistics, In-house management, transport & fleet management) FMCG - XPS Courier services (E2E)

Johannesburg Area, South Africa

Full responsibility & delegation for the freight handling activities within the Logistics facility (Inbound / Outbound freight, pick pack, cycle counts, reverse logistics, In-house management, transport & fleet management.