• Properly calibrated and adjusted malfunctioning equipment to achieve precise test results. • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations. • Files and organizes client medical samples and patient information. • Maintains medical equipment and machinery. • Removes and organizes biomedical waste for proper disposal. • Analyzed data to create and organize graphs, charts, and documents for publications and presentations.

• Supervises workers in various personnel groups engaged in operating a retail store, donation site and processing center. • Reviewed performance data to monitor and measure productivity, goal progress and activity levels. • Submitted reports to senior management to aid in business decision-making and planning. • Established and optimized schedules to keep coverage and service in line with forecasted demands. • Assists in maintaining store premises and grounds in a clean, neat condition. • Responsible for making bank deposits of funds as present policies/ procedures dictate. • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

• Determined clients eligibility and suitability for programs by performing intake interviews, including bio-psycho-social assessments. • Interviewed clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs. • Served as liaisons between homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children, youth and families who face problems, such as abuse. • Maintained high level of confidentiality in all client cases, following strict guidelines and recommendations. • Counseled parents with child rearing problems, interviewing the child and family to determine whether further action is required. • Provided crisis intervention and case management services to child, family and legal guardians.

• Approached potential clients by using direct marketing techniques, including mailings and phone contacts also Sought out new clients and developed clientele by networking to find new customers and generate lists of prospective clients. • Interviewed prospective clients to obtain data about their financial resources and needs, the physical condition of the person to be insured, and to discuss any existing coverage. • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation. Upsold additional products and services after identifying customer needs and requirements.

• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. • Directed and coordinated activities involving sales. • Reviewed operational records and reports to project sales and determine profitability. • Trained new employees in specific job requirements. • Developed activities of business concerned with the pricing and sales of products. • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.