William Collins Email & Phone Number

Greater Phoenix Area

Tempe, Arizona

Strategic Sales Planning / Market Expansion / Relationship ManagementIdentify prospects, customers, and referral sources from leads via the Internet, phone and in-person inquiries, and develop/maintain relationships to ensure attainment of company sales goals. Support efforts to consistently grow the base of referral sources. Actively manage short- and-long term leads from external referral sources to qualify prospects and advance them through the sales process. Effectively present and discuss the products and services of the company, soliciting only those desired products/services provided by the company and its vendors, to current and prospective customers in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs. Develop a strategic sales plan that identifies prospects and customers, prioritizes proactive communication and satisfaction throughout protocol and process. Maintain a high rate of referral business. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external and internal business partners. Core competencies include:Strategic Sales Management Referral Based Lead Generation Key Customer Retention Dynamic Fact Finding Relationship building/maintenance Organizational Leadership Team Motivating Unique selling approach Expert Product Knowledge

Managed sales and staff, to include management of Chandler location and administrative functions.

Auto sales from viable leads and monthly sales averaged 12-15 Units per month.

United States

Number one leading Toyota store in the Arizona market averaging a volume of 800 units sold per month. Managed all eBay sales transactions including local and non-local buyers such as dealerships, wholesalers, and consumers from US, Canada, and Mexico. Closing to include P&L and budget responsibilities, contract negotiations, order fulfillment, transactions of monies and wire transfers, transportation/delivery logistics, customer follow-up and retention. 100% feedback from eBAY. BDC (Business Development Center) handled incoming phone traffic of potential prospects for sales.Selected Achievements:Maintained above average CSI required by Toyota and averaged monthly sales 18-20 units.Instrumental in complete turnaround of under-performing eBay sales operations; set higher expectations and instituted individual team-member accountability resulting in double the sales. Promoted to eBay Sales Director in November 2006Earned Retail Salesman of the month for: February 2007 (Sold 30 cars), October 2007, February 2008Earned Scion Retail Salesman of the month for: February 2007 (Sold 30 cars), January 2008, May 2008

Phone and Internet auto sales from viable leads and monthly sales averaged 12-15 Units per month. NON-SALES

Manage four departments: print, file, records and mailroom. Operations include preparing and printing all insurance policies for AIG (American International Group), and managing direct report staff.Process and distribute all mail, and handle all shipments via mail center.Promoted from Night Print Operator to Assistant Manager of daytime operations after one year

Posed as an undercover detective, preventing and investigating any losses to Virgin either by theft or injury.; Coordinated Artists and Producers; artists development implemented programs for managing artists and producers; studio time, stylist, arrangements for travel, booked events, song placements, orchestrated music deals and all administrative logistics. Managed all Entertainment Assistants and minimum direct report staff of 5, Focused on structure, goals, and employees development.

Assisted Head Varsity Coach, counseled and mentored regarding school and personal issues.Taught importance of leadership, discipline, student athleticism, and dedication. Counseled and mentored regarding school and personal issues. Taught importance of leadership, discipline, student athleticism, and dedication.

Performed and recorded per contract as a music-recording artist through formerly DreamWorks (now Interscope Records). COACHING