•I monitor and look for areas of improvement regarding the organizations security posture.•I review, investigate, and remediate various items such as user activities logs, sign-ins logs, malicious& non malicious alerts from CarbonBlack or M365 Defender and various other tools within theorganization.•I help manage 3rd party vendors•I track current software EOS, EOL, and vulnerabilities as well as trends happening within those areasand how it possibly impacts the organization.•I manage and distribute phish training for end users as well as phish testing for users.•I help develop & review policies.

25B01• I setup multiple networks one operating on the NIPR (non-secure) for general browsing and anotheroperating on SIPR (secure) for duty related and critical information tasks.• I configured CISCO routers and Firewalls as well as encryption devices like TACLANEs and Caissons.• I configured CISCO VIOP systems over both the NIPR & SIPR networks to be used for their respectivetasks.• I configured VLANS for each of the services we were providing during that mission (I.E Data, Voice)• I would make, splice, and run all the cabling done for each site we went to color coding each networkwith their own color, so users did not get confused about the systems they were using.• I setup mobile satellite systems (VSATs) for supply units to use on the go that were easy to setup,dismantle, and setup again.25B02• I create training outlines for the systems above of how to use them and set-by-step guides.• I give classes on the technology above as well as go to class for new implementation of the tech thatis in use or plans of being introduced.• I give outline of where the systems will be placed in the filed as well as timelines for how long it willtake for the systems to be moved or setup again for the areas of operation.

• I perform all the troubling shooting for the facilities that includes network issues all the way down tohardware issues. I have replaced just about every part of a laptop or desktop computer as well as fix theprinters that are owned by the company.• I configure all the computers prior to the employees getting them, I have created base images andcustom images to make the deployment process easier and faster to get the computers setup for thetype of position it is going to.• I configure email services for all the employees that require it. (Requires custom ports, mail server,and configuration inside the mail setup)• I work a lot with third party vendors to implement new services or new projects that the CEO isinterested in or wants to see how it would affect a small portion of the company. These incudes settingup new payroll systems to run side by side with old ones until migration, medical services such as Faxto digital using a centralized server making it easier for the users to pick apart the portions of faxesthey need.• Due to COVID-19 I have been forced to quickly setup employees for remote access back to the corporateoffice so they can access local networked resources and continue to work as normally.

• Provide over 100 stores with support when it comes to Point of Sale (POS) systems.• Remotely/Physically fixed issues at stores depending on what the issue requires.• Helped with site servers, switches, credit card systems, updates to aforementioned devices.

• Answered helpdesk requests (calls/tickets) that came in for various issues such as hardware problemsor software issues.• Did lots of testing of various projects such as setting up VPNs for the banks test network, writingPowerShell scripts that would add/delete printers or enable Bitlocker protection on computers upon firstlogin and would store the Bitlocker key on a specific network share, wrote scripts to enable specificfeatures such as auto enabling 3.5 net framework, SMB support / server services, printer server / services.• Worked a lot in active directory to have the above scripts auto enabled as well as scripts for creatingaccounts with specific permissions.• Worked with MITEL/ShoreTel VIOP services and integrated them into CiscoCallManager.

• I worked on helping facility users/students with many issues they were having ranging from emailservices, software issues, and account issues.• I worked on many IoT devices that the school used for teaching or student use.• I worked in active directory to setup new students or facility members or disable terminated ones.Inside of active directory• I worked with permissions and network share paths that were assigned to certain OU’s.• I setup computers using a network install of a custom iso image and them using SCCM to install theextra files that were needed on a case-by-case basis.• I had to manage incoming equipment as well as outgoing equipment using a inventory manager andsetup times with the recycling companies to come grab the equipment that was leaving the building. Isetup a DBAN workstation to remove the hard drives and DBAN them before they could leave the building so not to leak personal information.