Talented, Responsible, hard working, self motivated individual with 5+ years experience in the gaming industry looking for a position that will challenge, and strengthen skills in my current field. Superior organization, communication, and analytical skills. Able to identify and resolve conflicts with members of varied disciplines and external partners in a clear and efficient manner. Creative and technically astute; significant Information Systems, and Technical Support experience, adept at dealing with “difficult” problems, that require detailed analysis. Confidentiality has been required for all my positions at Funcom, and in the USN. Able to multi-task, and have significant experience in identifying: exploitation of systems, vulnerabilities, and secure methods of securing them in a live environment. Well versed in game company policies, as well as tools used in tracking, correcting, and identifying issues/vulnerabilities/errors. Excellent customer service skills, and the ability to work well with others in a high paced environment.