Highly accomplished professional with extensive experience in management. Handle and supervise large contract, fidelity and commercial surety claim files. Claim background also includes handling professional liability claims (Errors & Omissions), environmental claims, large bodily and property damage claims and municipality liability claims. Assign and audit claim files of claim personnel on a regular basis and perform performance reviews. Set performance goals for claim personnel as well as mentoring and coaching claim staff. Successfully completed a re-engineering of a claim department, implemented a SIU plan for claims, revised Best Practices & Procedures, implemented a more efficient work flow and completed a disaster recovery plan.