William Downing Email & Phone Number

Des Moines, Iowa

Handle & supervise, contract, commercial & fidelity claim filesProvide opinions on surety & fidelity bond requirementsManage Claim Department StaffRevised & updated Best Practices & ProceduresPerform quarterly auditsProvide training and expertise to claim staff & underwritersAssign all new claimsImplemented a more efficient work flowImplemented stronger recovery procedures

Peoria, Illinois Area

Handle and supervise large contract, commercial and fidelity claim filesProvide opinions on surety and fidelity bond requirementsProvide opinions concerning new case law Education of company personnel regarding new laws Manage Claim Department Staff Monitor Continuing Education Requirements of claim personnelProvide assistance in integrating Contractors Bonding and Insurance Company into RLIAssign new claims to claim examinersPerformance reviews of claim examinersAudit examiners claim files on a quarterly basis

Chicago, Il

Transition of Sioux Falls claim operation to ChicagoDevelop, maintain and manage Claim Department and staffHandle surety, fidelity and professional liability claimsMaintain effective training programs for claim staffMonitor and handle large surety and fidelity claim filesImplement efficient work flow for large volume of claim activity

Sioux Falls, Sd

Develop, maintain and manage Legal/Claim Department staffSupervise Corporate Counsel in handling all non-claim legal issuesHandle surety, fidelity and professional liability claim Maintain effective training programs for claim attorneys, claim administrators, Corporate Counsel and supervisory staffRe-engineer Legal/Claim DepartmentDevelop company-wide Disaster PlanParticipate in special projects

Continental Western Group

Supervise claim files in suitRetention and supervision of outside counselSupervision of company and independent adjustersReserve determinationsEducation of company personnel regarding new laws and new claims-made policyLegal ResearchPersonal negotiation with attorneys concerning settlement.Corporate legal problemsEnvironmental claimsLarge bodily injury and property damage claimsMunicipality liability claims

Juris Doctor (J.D.)

Activities and Societies: Law Clerk - Hanson Bjork & Russell Law Firm 1982-1984

Bachelor’S Degree, History

Activities and Societies: Delta Tau Delta Fraternity