William Dutton Email & Phone Number

London, United Kingdom

Whilst in the Civil Service, I have worked across a number of areas specialising in IT Project Delivery in large and medium projects. My project portfolio has included expanding the Digital Ambassador network (upskilling staff to improve basic IT skills across the department), delivery of the Customs Declaration Service (the new IT system for handling UK Imports/Exports) and most recently, the Regional Hub Programme (designing and delivering new Regional Centres and Specialist Sites around the UK).

Croydon, England, United Kingdom

Developed the Digital Ambassador Program in a small project team created to recruit a network of staff to support upskilling across the department in a variety of IT literacy areas such as Microsoft Office Products, Online Safety, Email usage and Security Best Practices.Recruited 500 staff into the programme, wrote training manuals and products, spoke at Ambassador conferences in London, Birmingham and Bristol and supported the roll-out of Office 365, work laptops and Smartphones across the department.

Croydon, England, United Kingdom

Trained in VAT, Income Tax and PAYE systems and inspected SMEs for compliance in those areas.

Milton Keynes, United Kingdom

In Cognita Schools Ltd, I was responsible for keeping bank reconciliations up to date and resolving old queries, as well as maintaining deposit reconciliations, setting up supplier payments and managing incoming Direct Debit payments. The role required me to learn fast in order to take over from a leaving member of the team which I satisfied within 2 weeks of joining the company by completing the same amount of work as my predecessor but finishing a week earlier. I also spent 4 weeks in the Purchase Ledger team in order to understand more about the work that goes on in other parts of the firm.

London, United Kingdom

Following on from the role as Head Office Co-ordinator, the roles and responsibilities encompassed all the previous requirements as well as managing certain budgets, inventory control and client management. These covered purchasing and procuring services such as company car insurance, securing an SFTP contract for data transfer and handling training room bookings. Champions operates with fundraising for third sector clients such as The Children's Trust and SeeAbility and required communication about fundraising progress and handling queries such as checking donor details with the online CRM database.

Reading

- Founding Member of the Society and worked with the University Economics Department to obtain sponsorship (Ernst & Young) as well as working with industry speakers to support events and promote societies in other universities. - These events included lecturers from UK universities & industry leaders, promotional activities focused on bringing other students to understand more about Economics and how it applies to a wide range of areas as well as providing mentoring to 1st/2nd year Economics students

Reading, United Kingdom

During term-time, the Economics department takes on several students to help prospective students during visit days and university open days. There are around 4 dates every term where 6th form and international students visit the campus and we talk them through how the department operates and how we are finding our university experience. We also give short presentations to a large group of the hopefuls and give them further detail about Reading as a place to study and live and finish of with a tour of the campus and answer any final questions for both parents and students.

Brick Lane, London

The Head Office Co-ordinator role is to assist the Programme Director with running the CLA Summer Intern programme with an intake of 200 students. The program trains them in direct sales for charitable organisations. The co-ordinator is tasked with:• Checking all Direct Debit forms generated by the students for discrepancies like incorrect or missing data, improper admin and checking statistics for each fundraiser and that all forms are put onto a CRM system. • Creating a weekly report for the accountant on pay discrepancies, deposit return etc. • Creating attrition reports and complaint records for both the charities and the company.• Creating improvement graphs for individuals, teams and regions.• Ensuring feedback for specific competitions is easily accessible for Area and Regional Managers.• Maintaining the fleet of company cars used by students incl. insurance and repairs• Research recruitment effectiveness and present findings to company and clients.• Using MS Word and MS Excel were used to create the spread sheets, project future outcomes and also calculate KPIs for company and fundraisers.

University Of Reading Campus

Helping to grow the largest live database of around 20,000 undergraduates across the UK by Christmas 2013. This network will then be used to connect graduates to many different employers by sharing course details and experience and give the students the opportunity to find out about job opportunities available to them. Additionally, working closely with a few partner companies to help build their brands on campus to appeal to the student market, including names such as Blackberry, Confused.com and Qustodian.

Over the Easter programme, a Senior Sales Person aids a team leader to run and support a team and co-ordinates their schedules with the senior manager thus giving way for a smoother program experience for the new team members. Alongside these duties, a senior sales person acts as a regular sales executive so that new fundraisers can get an idea of how the work should be performed through leading by example and providing support where necessary to improve an individual's performance, mindset and behavior on the job.

Champions Life Academy is an undergraduate sales training internship using door-to-door fundraising as a platform to learn face-to-face sales skills. Students undertake a 4-day intensive training program followed by daily 1-2-1 training and in-field sessions from the management team. During the 11 week program, my roles, responsibilities and achievements included:• Gaining a place on the program through a rigorous selection process such as interviews and psychometric testing.• Averaging around 48 hours per week of in field sales time, regularly exceeding 55 hours a week when including training time.• 1 Planned day off every two weeks for the whole program, including working weekends.• Entirely sales performance driven and rewarded highly when targets were met and exceeded.• Heavy focus on personal sales statistics analysis, and skill development towards hitting targets and goals set by both me and the company.• Won various accolades including a place on the reserve list for the company holiday to Tenerife, individual 2nd Wind (highest improvement over the last 4 weeks compared to the first 6), was a member of the Top Region and attained a Distinction in the National Sales Qualification set by the company.• Won a recognition prize for consistently high sales – “The Bronze Award”.• In 13 weeks, raised a projected figure of £33,000 for charity.• Beat average regional performance by 135%.• Selected to be an Ambassador for the company on campus, only 30 people out of 100 students achieved this status.

Bsc Hons, Economics, 2:1

Activities and Societies: Reading University Archers, Reading University Trading and Investment Society (RUTIS), Reading Economics Society

Bsc, Economics

First year modules: Principles of Macroeconomics, Principles of Microeconomics, Economic Institutions and Policy, Mathematics.

Economics, English Literature And Mathematics

Activities and Societies: Senior Prefect (2010-2011)

Education record

Maths (B), English (B), Economics (B); French (B) and Further Maths (D); A*- B, Mathematics (A) English Language (A), English Literature.