William Ebert

William Ebert Email and Phone Number

CX Lead at Ratio Coffee Machines @ Ratio Coffee Machines
portland, oregon, united states
William Ebert's Location
Portland, Oregon, United States, United States
William Ebert's Contact Details

William Ebert work email

William Ebert personal email

n/a
About William Ebert

As the Customer Experience Team Lead at Ratio Coffee, I leverage my extensive background in customer service, team management, and website management to enhance client satisfaction and streamline service processes. With a proven track record in managing customer relations and resolving complex inquiries, I bring a wealth of experience and a passion for delivering exceptional service.

William Ebert's Current Company Details
Ratio Coffee Machines

Ratio Coffee Machines

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CX Lead at Ratio Coffee Machines
portland, oregon, united states
Website:
ratiocoffee.com
Employees:
8
William Ebert Work Experience Details
  • Ratio Coffee Machines
    Cx Lead
    Ratio Coffee Machines
  • Ratio Coffee
    Team Lead
    Ratio Coffee Mar 2023 - Present
    Assisted in developing strategic plans for improving overall customer satisfaction scores.Worked closely with management teams across various departments to resolve complex customer inquiries.Established performance metrics and monitored team members' progress towards achieving goals.Leveraged strong communication skills to foster positive relationships between customers and employees.
  • Saint Honore Restaurant & Bakery
    Cafe Manager
    Saint Honore Restaurant & Bakery Jan 2020 - Jun 2022
    Main responsibilities consist of crafting of high quality specialty espresso drinks and communicating with customers effectivelyResponsible for operating a high volume store, analyzing store operating costs to ensure monthly profitability goals were met, onboarding, training, scheduling, and evaluation of the entire staff.Increased profitability after the decline from Covid-19Worked directly with area management to establish new training methods within the companyBuilt and sustained a reliable profitable teamCreated new admin organization system to ensure smooth daily operationsI was a lead on the floor, with this came responsibilities such as turning keys, approving returns, handling money, closing cash registers, managing department employees, as well as making merchandising decisions around the store.

Frequently Asked Questions about William Ebert

What company does William Ebert work for?

William Ebert works for Ratio Coffee Machines

What is William Ebert's role at the current company?

William Ebert's current role is CX Lead at Ratio Coffee Machines.

What is William Ebert's email address?

William Ebert's email address is wi****@****fee.com

Who are William Ebert's colleagues?

William Ebert's colleagues are Scott Haugen, Edward Witte, David Kim, Bradley Meyers.

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