William Ehrlich Email & Phone Number

San Diego, California

• Participate in an Agile Software Development work environment as a software developer, reviewing, analyzing, and updating existing code as well as developing new code to meet program requirements for the Army Alert!.
• Provide support in DevOps and CI, running automated unit tests as new code is checked in, and maintaining and improving the systems that support those efforts.
• Provide Systems Administration support for local environments, as well as our Dev/Test/QA set of servers, and servers located in the DISA DECC.
• Provide IT support for the internal team and company as a whole as necessary.
• Provide Dockerized continuous integration and testing solutions for numerous DoD projects.
• Provide ReactJS and Python software development support as well as DevOps and CI support for the DoD GOSS project.

San Diego, California

• Provided IT support, network and systems design, software recommendations and implementation for 50+ commercial entities.
• Provided support for a wide range of software, products, and technologies (Windows Domains, cloud based servers, Server Virtualization, Exchange, Office 365, CRMs, and various industry-specific software suites)
• Learned Asterisk, and served as lead architect for our VoIP Product
• Set up provisioning server and method for remotely modifying configuration of VoIP phones, as well as the VoIP server instances themselves, created a custom billing solution for VoIP
• Created a custom solution using our existing Linux servers in various locations to authenticate VoIP phones against Internet facing VoIP servers in our datacenter. Attacks on our servers went from a daily occurrence to.
• Served as final technical decision maker for our company’s IT decisions

San Diego, California, United States

• Responsible for all hardware, software, networking, telephony, and end user support at the corporate headquarters as well as remote sales force and international quality assurance personnel.
• Championed and implemented disk to disk backup system of all essential company data using NAS devices at company owned locations, providing local and remote backup.
• Negotiated better contracts with internet, telephone, and print service suppliers resulting in lower monthly network, telephone, and print usage costs while updating related infrastructure.
• Final decision maker for IT architecture and implementation.
• Met or exceeded all budgetary goals for my department.

Vista, California, United States

• Responsible for all hardware, software, networking, and end user support, including MS Office & OS, document imaging and storage, as well as various manufacturing software solutions.
• Managed a 24x7 support team handling all facilities level technologies in the manufacturing environment consisting of 300+ employees.
• Provided risk-cost analyses to top level management, recommended solutions, and drove the implementation of numerous wireless and wired networks, hardware, and software solutions at multiple manufacturing locations in.
• My team drove the local portion of a multi-team effort to provide a multi-facility cross-docking logistics solution, which provided instant cost-cutting for JELD-Wen's Transportation Division, while at the same time.
• Supported and trained other Plant Technology Managers in the southwestern US and Mexico, and made site visits 10% to 15% of my time.

Vista, California, United States

• Worked with other department managers to implement the changes needed for Lean manufacturing.
• Successfully led thirty employees in attaining record-level production, while greatly improving product quality.

Salt Lake City, Utah, United States

• Responsible for a Sales Territory in the Downtown SLC area
• Engaged in Relationship Based Sales
• Performed Market Analysis and Presented at a Regional Conference

Munich, Bavaria, Germany

• Intern, Entertainment Systems Division -
• Trained and became proficient in the use of the Perl programming language in less than a week
• Analyzed and improved the groups' current Perl code for creating the top level connections as part of the microprocessor design process

Phoenix, Arizona, United States

• Supported over 100 engineers, solving OS, backup, application, hardware, networking, and organizational problems as they arose
• Assisted in the seamlessly on-line movement of the division from a facility in Phoenix to a new facility in Tempe
• Created and implemented plans for the prevention of potential future user problems

Mesa, Arizona, United States

• Solved general application problems
• Researched for potential customers and new products
• Repaired and maintained computer operated security system

Master Of Technology - Mtech, Information Technology

Activities and Societies: Certificate in Cybersecurity Certificate in Software Development

Bs, Mis

Activities and Societies: Kappa Alpha Order