William Ehrlich Email & Phone Number

San Diego, California

• Participate in an Agile Software Development work environment as a software developer, reviewing, analyzing, and updating existing code as well as developing new code to meet program requirements for the Army Alert! Project.• Provide support in DevOps and CI, running automated unit tests as new code is checked in, and maintaining and improving the systems that support those efforts.• Provide Systems Administration support for local environments, as well as our Dev/Test/QA set of servers, and servers located in the DISA DECC.• Provide IT support for the internal team and company as a whole as necessary.• Provide Dockerized continuous integration and testing solutions for numerous DoD projects.• Provide ReactJS and Python software development support as well as DevOps and CI support for the DoD GOSS project.• Provide DevOps and CI support for the NORTHCOM AEISS and the NAVWAR FOCUS projects.• DevOps team lead for the Army Alert! Project.• Spearheaded effort to migrate Alert! Production environment from DISA DECC to AWS GovCloud.

San Diego, California

• Provided IT support, network and systems design, software recommendations and implementation for 50+ commercial entities.• Provided support for a wide range of software, products, and technologies (Windows Domains, cloud based servers, Server Virtualization, Exchange, Office 365, CRMs, and various industry-specific software suites)• Learned Asterisk, and served as lead architect for our VoIP Product• Set up provisioning server and method for remotely modifying configuration of VoIP phones, as well as the VoIP server instances themselves, created a custom billing solution for VoIP• Created a custom solution using our existing Linux servers in various locations to authenticate VoIP phones against Internet facing VoIP servers in our datacenter. Attacks on our servers went from a daily occurrence to non-existent.• Served as final technical decision maker for our company’s IT decisions• Entered company as mid-level consultant, within 2 years became the resident expert in Windows Domain management and implementation, custom coding and support for our Linux server farm.

San Diego, California, United States

• Responsible for all hardware, software, networking, telephony, and end user support at the corporate headquarters as well as remote sales force and international quality assurance personnel.• Championed and implemented disk to disk backup system of all essential company data using NAS devices at company owned locations, providing local and remote backup.• Negotiated better contracts with internet, telephone, and print service suppliers resulting in lower monthly network, telephone, and print usage costs while updating related infrastructure.• Final decision maker for IT architecture and implementation.• Met or exceeded all budgetary goals for my department.

Vista, California, United States

• Responsible for all hardware, software, networking, and end user support, including MS Office & OS, document imaging and storage, as well as various manufacturing software solutions.• Managed a 24x7 support team handling all facilities level technologies in the manufacturing environment consisting of 300+ employees.• Provided risk-cost analyses to top level management, recommended solutions, and drove the implementation of numerous wireless and wired networks, hardware, and software solutions at multiple manufacturing locations in the southwestern US and Mexico, allowing wireless networks to be available to employees 24x7, improving the efficiency and performance of the office, production lines, and shipping efforts.• My team drove the local portion of a multi-team effort to provide a multi-facility cross-docking logistics solution, which provided instant cost-cutting for JELD-Wen's Transportation Division, while at the same time allowing customers to create single orders from multiple facilities, boosting sales.• Supported and trained other Plant Technology Managers in the southwestern US and Mexico, and made site visits 10% to 15% of my time.

Vista, California, United States

• Worked with other department managers to implement the changes needed for Lean manufacturing.• Successfully led thirty employees in attaining record-level production, while greatly improving product quality.

Salt Lake City, Utah, United States

• Responsible for a Sales Territory in the Downtown SLC area• Engaged in Relationship Based Sales • Performed Market Analysis and Presented at a Regional Conference

Munich, Bavaria, Germany

Intern, Entertainment Systems Division - • Trained and became proficient in the use of the Perl programming language in less than a week• Analyzed and improved the groups' current Perl code for creating the top level connections as part of the microprocessor design process

Phoenix, Arizona, United States

• Supported over 100 engineers, solving OS, backup, application, hardware, networking, and organizational problems as they arose• Assisted in the seamlessly on-line movement of the division from a facility in Phoenix to a new facility in Tempe• Created and implemented plans for the prevention of potential future user problems

Mesa, Arizona, United States

• Solved general application problems• Researched for potential customers and new products• Repaired and maintained computer operated security system

Master Of Technology - Mtech, Information Technology

Activities and Societies: Certificate in Cybersecurity Certificate in Software Development

Bs, Mis

Activities and Societies: Kappa Alpha Order