William Elm Email & Phone Number

I founded Resilient Cognitive Solutions (RCS) to help large enterprise make smarter, faster decisions by combining two forms of intelligence that don’t easily mesh - HUMAN INTELLIGENCE & COMPUTER INTELLIGENCE. Today, RCS has codified 35 years of decision support science into a methodology that cuts through complexity in the most challenging environments. I am honored to lead a talented team of certified cognitive systems engineers, software developers, human-factors specialists, and visual designers who are masters at enabling advanced decisions.♦ COGNITIVE SYSTEMS EXPERIENCEI began my career as a Cognitive Systems Engineer (CSE) designing Advanced Control Rooms for commercial nuclear power plants, including an alarm management system that still defines the state of the art. I am one of the longest practicing CSEs, combining over 34 years of applied CSE experience in domains ranging from process control to national intelligence. My current focus is on Advanced Decision Support using Big Data Analytics to team effectively with corresponding advances in decision-making tradecraft.♦ MILITARY CAREERMy military career includes an ROTC Commission in 1977 from Carnegie-Mellon University as a Distinguished Military Graduate, with further military education including Airborne, Ranger, Military Intelligence Officer Basic and Advanced Courses, CAS3, and Command and General Staff College. I have held leadership positions up to MI Battalion Command, Brigade S3, as well as Intelligence Staff Officer Positions at various levels up to Joint Command, receiving numerous decorations and awards including the Meritorious Service Medal. My military career spanned 27 years of active and reserve service, retiring as a Lieutenant Colonel, Military Intelligence in 2004. I now apply my background in ISR asset management, All Source and SIGINT Intelligence Analysis, and Intelligence Operations to the design of advanced decision support systems for national and commercial customers.

Listed skills include User Interface Design, User Experience Design, Usability Testing, User Centered Design, and 14 others.

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  President & Founder / Cse Fellow

  Resilient Cognitive Solutions

  Feb 2007 - Present - Greater Pittsburgh Area

  In 2007, I started RCS to enable organizations to improve executive and operator decision-making support within high-stakes, fast-paced environments. A decade later, RCS is a leading innovator of Decision-Centered Solutions, focusing on delivering revolutionary Advanced Decision Support Systems for the most challenging data overload, mission critical decision-making situations. COMMON CHALLENGES WE SOLVE:1) Data Overload and Uncertainty Conditions2) Data Repository “Stovepiped” Conditions3) Data Analyst Fatigue ConditionsOur clients come from a number of industries including healthcare, financial, emergency response, military, transportation, and energy. The RCS team is comprised of certified cognitive systems engineers, software developers, human-factors specialists, and visual designers who are masters at enabling advanced decisions.