William Erwin Email & Phone Number

I began my employment at Mariner Finance in September of 2012. In my time with Mariner I have learned a great deal about customer service, problem solving and management. My responsibilities include but are not limited to:-Income generation and expense control consistent with the attainment of annual planned growth retention goals including loans, fee income, and utilization of all other available products and services.-Provide service to customers and prospective customers seeking loans. Extends credit to individuals through a variety of loan programs.-Responsible for the retention and maintenance of existing accounts as well as developing awareness of additional sales/service activities.-Consistently reviews and develops action plans for delinquent loan accounts including initiating customer contacts, negotiating extensions of refinancing, and collecting payments due.-Investigates and resolves customer and employee inquiries and complaints.-Demonstrate consistent and effective leadership through the supervision and development of Branch employees in order to achieve Branch goals, minimize turnover, and create conditions for positive and effective working relationships.-Implement internal Branch auditing procedures which properly control all negotiable items and company records held within the Branch. -Attend and participate in company meetings to keep abreast of current trends and changes in the marketplace served by the company.-Prepare and submit reports reflecting Branch activity and growth.Specialties: Life, Accident and Health Insurance, Property and Casualty Insurance, Customer Service, Sales, Excel, Word, PowerPoint

Listed skills include Loans, Insurance, Collections, Sales, and 17 others.

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  St. John Fisher College

  Economics/Corporate Finance