William Geist Email & Phone Number

Schaumburg, Illinois

Chicago, IL

• Responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.
• Responsible for leading customer interaction and associate talent development on a daily basis within their store.
• Drive sales and profitability through customer satisfaction and report analysis.
• Develop payroll plans and monitor payroll daily to ensure the plan is met.
• Ensure efficient day-to-day operation of the store.
• Uphold DICK'S Sporting Goods standards for merchandise presentation.

Downers Grove, IL

• Responsible for all tasks to maintain the overall business including measuring business trends, controlling expenses and shortages and all aspects of merchandising and inventory control.
• Maximizing sales/profitability by developing staff members through continual training and mentoring.
• Maintain all merchandising standards, display presentations, signing standards and monitor inventory levels.
• Responsible for establishing and maintaining outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid.
• Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis.
• Plan and assign daily goals, tasks and assignments and ensure proper execution with consistent follow-up.

Mequon, WI

• Ensure Bridal and Gift Registry program standards are met while servicing both registrants and guests.
• Responsible for ensuring managers and staff maintain customer service on the sales floor and front end.
• Merchandise the selling floor while considering business trends and selling opportunities.
• Suggest and implement new floor plans to maximize sales.
• Order and reorder merchandise according to selling trends and customer needs.
• Effectively monitor freight received into the store while ensuring all policies and procedures are followed.

Brookfield, WI

• Responsible for merchandising the selling floor while considering business trends and selling opportunities.
• Identify, address and resolve out of stock issues including suggesting reorders.
• Ensured company guidelines regarding floor, department and item presentations were met while recommending modifications for department improvement.
• Completed modules as outlined in the Management Development Program.
• Provided ongoing training and development to associates.

Gurnee, IL

• Responsible for establishing and maintaining all store standards including guest service, sales, merchandising, human resources, and operations.
• Analyzed and monitored business trends for the entire store by recommending and implementing sales driving plans for maximizing goals and objectives at the store and district level.
• Developed short and long-term merchandising and sales plans in accordance with the District Manager and Regional Director/VP.
• Ensured staff maintained appropriate stock levels with timely movement of stock to selling floor, proper signing, appealing presentation and plan-o-gram compliance.
• Initiated and monitored the organization and accuracy of paperwork and sales producing activities related to sales, receiving, return to vendor, transfers, price changes, human resources, payroll, and inventory control.
• Ensured compliance with all company policies, procedures, and practices while fostering a professional and positive work environment through open communication and feedback.

Downers Grove, IL

• Performed all basic responsibilities of management and also performed responsibilities of a General Manager, including hiring of new associates, training, and developing new merchandise managers and hourly associates.
• Managed plan-o-gram changes for functional housewares department, seasonal department, and aisle changes.
• Adjusted aisle changes as needed to maximize sales, capacity, and keep a clean floor presentation.
• Managed direct responsibility in the 4th quarter of 2004 in the functional housewares department which included vacuums, kitchen electrics, cookware, and other items that resulted in a 7% increase that left the store.

Chicago, IL

• Worked to select, build and maintain a collaborative store team, build customer loyalty, and drive both store execution and store performance.
• Lead employees by educating and showing initiative for the importance of driving sales.
• Performed customer service, completed sales floor merchandising initiatives, and worked with training store employees.
• Planned and organized corporate plan-o-grams, handled office administration, processed inventory and sales reports and managed in-store communication.
• Merchandised seasonal aisles and endcaps that adjusted daily to ensure effective presentation and maximize merchandise capacity.
• Managed freight flow process and replenishment programs to maximize sales potential. Freight flow, replenishment and effective use of the company’s merchandise management systems resulted in a 30% comp increase in the.

South Elgin, IL

• Assisted the store management team in all aspects of the “new store opening” process, including hiring new employees, training and development, and store set-up.
• Reduced business losses from employee theft and customer fraud.
• Trained and developed associates on shortage, unit system accuracy, and safety and risk management.
• Implemented shortage awareness programs with associates.
• Apprehended and interviewed internal and external suspects.
• Maintained operational links with judicial and administrative authorities.