William Grote Email & Phone Number

Franconia, New Hampshire, United States

Acadiance aligns financial markets with sustainable forestry to enable forests to take their place alongside other assets, providing more economic agency to healthy forests without affecting land-use rights.

Greater Boston Area

Boston

Confirm makes authenticating any government issued ID, such as a driver's license or passport, fast, easy and secure. Our mobile software integrates in minutes to confirm a person’s identity for any transaction requiring remote identity proofing. Our Advanced ID Detection on-premise verification solution protects and manages access to secure the facilities of nearly 1000 customers.I was part of the founding team at Confirm and now I manage our Customer Engagements, responsible for both technical support as well sales development, for close to 1000 existing accounts that make up our on–premise and mobile business. I honestly feel that I have the best job because I genuinely enjoy the direct connection with our customers, even when they are critical. I believe that Customer Engagement should take a proactive approach to managing and improving existing partnerships through planned communications and genuinely welcoming feedback. In this regard, my team works closely with engineering to review current product design, evaluate customer’s suggestions and test new features. At Confirm, Customer Engagement encompasses every touch-point our employees have with existing end users and recently on-boarded clients, including phone and web based tech support, training, product updates, product design, inventory, product manufacturing and all sales and repair logistics. Everyone at Confirm wears multiple hats to some extent and this is my favorite part of the role, as it has enabled me to contribute to product development and management, from a customer centric perspective.

New England

Mystic River Media develops highly cost effective web sites and online marketing strategies using the most relevant social media platforms to drive business, expand customer base, and increase revenue.MRM specializes in Real Estate, Hospitality and Entertainment industries with extensive personal experience in each of these verticals.

LegiTime Technologies develops and sells security and management software that enables Smartphones' communication applications to help deliver on the promise of convergence by protecting devices and ensuring subscribers receive relevant communications that are accessible and usable based on user defined preferences. LegiTime's patent-pending DoL (Demonstration of Legitimacy) technology allows mobile and wireless industry customers to organize and prioritize their subscriber's messages in an increasingly complex communication world. .

Final semester MS-MBA internship where as a member of a small team, weconducted comprehensive study on performance frameworks utilized by Fortune 100 companies and performed competitive analysis to compare Akamai’s business performance measures with direct competitors and industry.

As a summer intern in the marketing department, I researched and compiled data on competitive enterprise search technology and knowledge management companies as well as determined industry value metrics to organize and develop marketing tools.

Netcenter AG was an eCommerce solution provider based in Bremen, Germany. As Director of Marketing for North America I was responsible for openeing the American sales office.I also instigated the market analysis and created the launch strategy for introducing WinRAR compression software as well as designed and maintained NetCenter’s WinRAR-USA website for information, sales and support.My business development activities for Netcenter and WinRAR resulted in a ten fold increase in revenue in two years.