William Hitt

William Hitt Email and Phone Number

Financial Systems Software Administrator @
William Hitt's Location
Huntsville, Alabama, United States, United States
About William Hitt

Experienced Information Technology associate with a demonstrated history of working in the retail industry. Skilled in Filing, Phone Etiquette, Customer Service, Electronic Filing, Trouble Shooting, Training, Inventory Management, and Dispatching. Strong operations professional with a High School Diploma With Honors focused in Fine arts, Tech prep, College prep, Board Scholar from alexander high school.

William Hitt's Current Company Details
Ignite - Fueling Innovation

Ignite - Fueling Innovation

Financial Systems Software Administrator
William Hitt Work Experience Details
  • Ignite - Fueling Innovation
    Finacial Systems Software Administrator
    Ignite - Fueling Innovation Jun 2019 - Present
    Huntsville, Alabama Area
    I provide support for Huntsville City Schools as their Financial Systems Software Administrator • Record and submit to the software vendor for resolution timekeeping system problems that are beyond the scope of normal, local system administrator capability.• Routinely check data quality to ensure accuracy and overall system health.• Maintain system configuration to support a variety of accrual-based plans.• Check a weekly file of the Hours Worked and Leave Taken file for test processing.• Conduct regular audits to ensure compliance of use of the Kronos application.• Ensure that interfaces with external systems are operating error-free and as scheduled.• Document and execute system configuration and changes.• Update technical documentation to reflect customers usage profile.• Understand and document business/functional needs pertaining to time entry, scheduling, and labor reporting.• Develop and maintain detailed documentation of processes and procedures.• Develop and maintain documentation for training support including "Quick sheets."• Create reports to be published in Kronos.• Write SQL queries to create reports.• Work with district staff to develop report specifications and ensure consistency with established district standards.• Create and troubleshoot hyper-find queries, "genies," and reports.• Create and maintain custom reports based upon Kronos system-resident data.• Run regular and ad hoc reports to monitor and audit timekeeping entries and edits.• Duplicate and create new report set-ups in the Workforce Timekeeper 6.3 report environment.• Customize existing Workforce Timekeeper Standard reports.• Other duties as assigned.
  • Ignite - Fueling Innovation
    Cable Technician
    Ignite - Fueling Innovation Jan 2019 - Jun 2019
    Huntsville, Alabama Area
    I assist network specialist with installing network switches and other tasks as needed. I install and preformed maintenance on security cameras, pull networking cable for new network drops and repair bad network drops. I install WiFi access points. I trouble shoot and resolve phone and other network connectivity issues. I reorganize networking cabinets to make room for future expansions as well as patch in new and existing network cables to network switches. I tone and track existing network cable to trouble shoot any connectivity issues with existing network drops. I operate power tools, terminating tools, toner, cable running tools, and climb ladders as part of my job daily.
  • Ignite - Fueling Innovation
    System Technician
    Ignite - Fueling Innovation Apr 2017 - Dec 2018
    Huntsville, Alabama Area
    I troubleshoot computers, tablets, active boards, and other technology and apply solutions to maintain them. I keep inventory on devices. I use Microsoft products on a daily basis. I offer end user support for over 800 devices. I reimage devices. I work closely with teachers and students to asses problems and relay information to ensure the issue gets fixed. I work on a work order system. I had to pass an ABI/ FBI background check.
  • The Deep Comics And Games
    Lead Magic Associate
    The Deep Comics And Games Jun 2015 - Jan 2019
    Huntsville, Alabama Area
    I train new employees on the pos system and on the event reporter software. I do basic troubleshooting when needed to keep the program up and running. I teach people how to play magic the gathering which entails a complex set of rules and guidelines. I organize events and facilitate them. I make sure large groups of people follow a complex list of rules and guidelines and when necessary step in to resolve any errors made. I order supplies as needed. I work with customers and provide customer service. I use strategic planning on a daily basis.
  • Wis International
    Inventory Associate
    Wis International Aug 2014 - Jan 2015
    Huntsville, Alabama Area
    I traveled around to different large stores and inventoried them. I trained new associates on aq1.
  • Sosebees Wrecker Service
    Dispatcher
    Sosebees Wrecker Service Apr 2013 - Jan 2014
    Greater Atlanta Area
    I took phone calls from clients and took all their information and relaid it to drivers. I used Microsoft office on a daily basis. I had to multi task regularly. I had to read maps and relay directions to drivers. I did basic clerical work including book keeping. I provided trouble shooting for computers and the network for a small business and provided support when needed.
  • Best Buy
    Computer Sales Associate
    Best Buy Sep 2012 - Apr 2013
    Canton, Georgia
    I worked closely with customers to inquire upon what they were wanting to use their computer for and asses their needs to provide recommendations for what they need. I demoed several different types of technology to customers and taught them how to properly use them. I worked in sales and customer service. I worked with customers with issues to relay the information to geek squad to resolve any issues they were having.
  • Petsmart
    Lead Petcare
    Petsmart Feb 2009 - Aug 2012
    Hiram, Georgia
    I worked in customer service. I helped customers who were having problems with many different animals by asking questions and assessing the most likely issue. I trained new employees and taught them about all the different animals and how to properly care for them. I kept inventory and ordered supplies as needed.

William Hitt Skills

Customer Service Retail Sales Inventory Stocking Cashiering Cash Handling Management Janitorial Services Dog Grooming Animal Care Dispatching Computer Proficiency Clerical Skills Phone Etiquette Food Preparation Filing Electronic Filing Gas Stations Strategic Planning Forklift Operation Electrical Troubleshooting Information Technology Training Employee Training Microsoft Office Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook Laptops Interactive Whiteboard Work Orders Computer Hardware Team Leadership Team Management Team Workshops Customer Support Customer Satisfaction Customer Engagement Training And Development Inventory Management Event Planning Event Management

William Hitt Education Details

  • Alexander High School
    Alexander High School
    Fine Arts, Tech Prep, College Prep, Board Scholar

Frequently Asked Questions about William Hitt

What company does William Hitt work for?

William Hitt works for Ignite - Fueling Innovation

What is William Hitt's role at the current company?

William Hitt's current role is Financial Systems Software Administrator.

What schools did William Hitt attend?

William Hitt attended Alexander High School.

What skills is William Hitt known for?

William Hitt has skills like Customer Service, Retail Sales, Inventory, Stocking, Cashiering, Cash Handling, Management, Janitorial Services, Dog Grooming, Animal Care, Dispatching, Computer Proficiency.

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