William Horne Email and Phone Number

Responsible for quarterly sales goals and reporting. Reporting team gains and loss each week to Inside Sales Managers and Regional Sales Managers. Online customer account data entry. Exceeding quotas and providing excellent service with every customer. Acquisition team lead, offering individual team assistance and manager backup. Relocated back to Round Rock from Nashville, TN, where I worked as site leader and trusted coach. Assisted inside reps with processes and procedures, and deal structures. Coached new and tenured reps from points of contact data entry, daily quoting to providing complete customer solutions. Managing diverse accounts in an award winning manner. Exceeding sales responsibilities with out-bounding and educating potential customers on the benefit of partnering with Dell. Establishing an outstanding relationship while winning every customer with confidence and diligence. Growing enterprise server and storage beyond set goals. Conducting outbound calls and emails as a follow up. Making first time customers, a trusted partner.

Responsible for supervising thirteen associates, interviewing, hiring, orientation of new employees, and employee terminations. Ordering inventory to maintain a successful department. Reporting on individual growth and weakness. Giving a monthly departmental update to General Manager and Regional Sales Managers. Responsible for customer care and education on all computer and electronic hardware. Conducted monthly individual reviews on employee conduct, sales, technical and product knowledge. Weekly reports on department sales and revenue. Member of the View Point Committee with focus on employee unity, ideals and morale

Served at a number of military hospitals to include Tripler Army Medical Center HI, Raymond W Bliss Army Health Center AZ, and Brooke Army Medical Center TX. Responsibilities included patient data entry, pre-op preparation, IV’s, venipuncture and treatments. Served as Shift Leader, providing monthly soldier training and counseling. Member of the emergency code team, served as emergency room technician, pediatric and orthopedic medical specialist. Supervisor of the Military Intelligence Student Medical Clinic located within Fort Huachuca, AZ. Ordered all medical supplies, maintained a well-supplied and highly organized clinic. Also responsible for statewide readiness and emergency action response while supervising 10-15 soldiers. Patient data entry and online medical reports. Provided monthly counseling ranging from, training, individual conduct, new medical techniques, and equipment knowledge. Attached to the unit which responded to the Olympic bombing in Atlanta. Conducted QA testing on all new and serviced equipment. Honorable discharge.