William Hudson

William Hudson Email and Phone Number

Director of Information Systems @ Weatherford College
Texas, United States
William Hudson's Location
Dallas-Fort Worth Metroplex, United States
William Hudson's Contact Details

William Hudson personal email

n/a
About William Hudson

William Hudson is a Director of Information Systems at Weatherford College. He possess expertise in customer service, access, visio, software documentation, microsoft office and 45 more skills.

William Hudson's Current Company Details
Weatherford College

Weatherford College

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Director of Information Systems
Texas, United States
William Hudson Work Experience Details
  • Weatherford College
    Director Of Information Systems
    Weatherford College
    Texas, United States
  • Weatherford College
    Director Of Information Systems
    Weatherford College May 2023 - Present
  • City Of Weatherford
    Business Analyst
    City Of Weatherford Oct 2019 - May 2023
    Weatherford, Tx
  • Palo Pinto General Hospital
    Computer Systems Administrator
    Palo Pinto General Hospital May 2014 - Oct 2019
    Mineral Wells, Tx
    Selected Achievements:► Implemented organization’s first unified electronic ticketing system for IT and Maintenance, allowing for the tracking of response time, cataloging of issues, increasing response time and productivity by over 300% in the first year.► Utilized new electronic ticket system and intranet knowledge base to drastically reduce response times to operational tickets, dropping after-hours callback escalations by 25%.► Rebuilt compliance systems and improved organizational licensure compliance due to new safeguards and oversight.► Oversaw budgeting, purchasing, and inventory for all PC hardware, growing the IT infrastructure by over 100% (250 to 600) in under 4 years, reducing hardware failures by 90% and building product lifecycles in to organizational budget.► Collaborated with various vendors across hardware and software solutions, acting as manager for vendor contracts, developing RFPs, evaluating proposals, and having final authority on selections, decreasing vendor costs by 10%.► Created automated system process to maintain a real-time inventory for hospital assets, improving knowledge of the location and status of inventory to 100% in a single year.
  • Weatherford College
    Computer/Av Technician
    Weatherford College Aug 2012 - May 2014
    Weatherford, Tx
    Selected Achievements:► Served as Tier 2 Technical support and troubleshooter for multiple campuses and AV equipment, often addressing over 100 tickets per month and consistently receiving a 100% positive customer satisfaction as demonstrated by client surveys.► Supervised and trained Tier 1 Support and Student Workers on key operational elements of major technological assets, ensuring new employees were operating without assistance by the second week of orientation.► Designed new system and process for campus inventory management, shifting auditing priorities which cut down annual inventory time, reducing labor costs and improving accuracy of organizational audit.► Created various automated software development packages with the purpose of increasing IT program efficiency, improving response time and ticket resolution quality.
  • Playnet / Cornered Rat Software
    Support Intern
    Playnet / Cornered Rat Software Jun 2009 - Dec 2010
    Bedford, Tx
    ► Performed Tier 1 technical support and customer service for the MMO computer game World War II Online (WWIIOL).► Performed software quality assurance testing and documentation for programmers and digital artists.► Performed a complete redesign of the WWIIOL Wiki site using MediaWiki and HTML.

William Hudson Skills

Customer Service Access Visio Software Documentation Microsoft Office Html Microsoft Access System Administration Technical Support Project Management Programming Asset Management Purchasing Budgeting Licensing Service Desk Itil Inventory Control Computer Repair Project Planning Healthcare Information Technology Information Technology Active Directory Computer Hardware Group Policy Time Management Management Employee Training It Asset Management Computer Systems Analysis Help Desk Implementation Knowledge Base Windows System Administration Cisco Voip Dell Kace Windows Desktop Administration Mobile Device Management Network Troubleshooting Active Directory Experience Vendor Negotiation Vendor Coordination Information Systems C++ Visual Studio Python Java Xhtml Javascript Unity3d Sql

William Hudson Education Details

Frequently Asked Questions about William Hudson

What company does William Hudson work for?

William Hudson works for Weatherford College

What is William Hudson's role at the current company?

William Hudson's current role is Director of Information Systems.

What is William Hudson's email address?

William Hudson's email address is wh****@****dtx.gov

What schools did William Hudson attend?

William Hudson attended Texas State University, Weatherford College.

What are some of William Hudson's interests?

William Hudson has interest in Computer Programming, Cooking, Animals, Basketball, Video Game Development.

What skills is William Hudson known for?

William Hudson has skills like Customer Service, Access, Visio, Software Documentation, Microsoft Office, Html, Microsoft Access, System Administration, Technical Support, Project Management, Programming, Asset Management.

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