SENIOR OPERATIONS AND SERVICES EXECUTIVE William has an extensive background in operations, manufacturing, service, and engineering management. His expertise includes excelling in challenging, high-performance environments and increasing profitability by using a metrics-based decision making methodology. His experience includes integrating product development, manufacturing, and supply chain management with services while building high-performance teams that support the tactical execution of strategic objectives.William graduated from Clarkson University with a Master’s Degree in Engineering and Global Operations Management. His Bachelor of Science degree is in Industrial Management from Clarkson University. He holds graduate certificates in Supply Chain Management and Six Sigma Process Improvement. He is certified in online course development and is an adjunct instructor for master-level courses in Operations and Manufacturing management.