William K. Baker Email & Phone Number

I’m a solution–oriented Facility Management leader able to implement a sustainable and safe building culture while focusing on improving the internal customer service experience, with a high degree of integrity and professionalism.From an operational perspective I possess the skills to achieve day-to-day objectives, proficient at assessing trouble areas, with the ability to prioritize, delegate, recommend and implement solutions to provide an efficient, safe, clean and pleasant work environment while keeping within budgetary limits.In addition I’m a strong supporter of fostering team development through cross-training and mentoring with the goal of all team members to be adaptable problem solvers.A listing of my core competencies includes:CommunicationEmergency Preparedness & Business ContinuityEnvironmental Stewardship & SustainabilityFinance & BusinessHuman FactorsLeadership & StrategyOperations & MaintenanceProject ManagementQualityTechnologyTECHNICAL SKILLS:Building Application Platforms: HVAC-Trane Tracer, Cylon Unitron; CCTV – Bosch, Salient; Card Access- RS2, Honeywell.Computer Applications: Microsoft Windows/Outlook/Office/SharePoint, Ariba.Certification: Padgett-Thompson Facilities Management - Proven Strategies and Emerging Trends,

Listed skills include Direct Sales, Customer Experience, Management, Customer Retention, and 13 others.

• 

  Middlesex Community College, Middletown, Ct

  Computer And Information Sciences And Support Services