William Kay Email & Phone Number

My current position at Jack Henry (Symitar division) is as a Senior Systems/Network Administrator. Previously held a hybrid technical position in QA / Systems Administration. Tested complex AIX OS and Episys Product installations, upgrades, media, devices/peripherals, defect fixes and configurations. Episys is the nationwide leader in Credit Union software systems.Have previously filled senior technical and quality manager positions. Have more than 25 years experience in Quality Assurance with 10 years of management experience in all aspects of project, people, metrics, and quality management.When managing, my test teams have varied in size between 8 and 28 direct reports. I have also coordinated stateside and offshore testing efforts achieving 24/7 test coverage. I've lead QA of multiple product deliveries, organized assignments, defined releases and balanced work loads. Continuously met release criteria and due dates while mitigated risks and refined test approaches. I enjoy “Hands On” testing of server/UI/database components - especially during crunch time. Strong coaching, organization, and mentoring skills. Passion for technical excellence and customer/employee/team satisfaction.Improved team efficiency by defining HP (Mercury) Quality release requirements, test case planning, defect tracking and resolution, plus Dashboard metrics reporting in QC. Perform all aspects of QC data administration. I have worked directly with senior and executive management to determine staffing, scheduling, contractor budget / hiring / dismissal, release readiness status/criteria/presentations, future functionality and release roadmaps.Specialties: High volume client/server Unix/Oracle transactional systems, FIRUP (Rational Unified Process), Agile/Scrum. All facets of QC defect/requirement management. Software Architecture, Enterprise-level Applications, ASP, Organizational Development, QA-Partnering with System Admins, Project Management, Tech Writing and CM.

Listed skills include Testing, Quality Assurance, Software Quality Assurance, Test Planning, and 37 others.