William Lance Email & Phone Number

Indianapolis, IN

Indianapolis, Indiana Area

As the Assistant General Manager I am responsible for Sales, Maintenance, Food & Beverage, Front Office and Housekeeping departments. I meet with department leaders on a weekly basis to discuss the upcoming occupancy patterns and meet individually with each department for one-on-one discussions. In addition to the departmental responsibilities, I review.

Wingate By Wyndham Indianapolis Northwest

As the Director of Sales I was responsible for advertising, marketing and selling the Wingate by Wyndham Indianapolis NW. I would complete both in-house and outside sales. Inside sales would consist of completing online RFP's for both corporate and leisure travelers and groups, conducting site visits, interacting with hotel guests to ensure their stay is.

Indianapolis, Indiana Area

While working as the Front Office Manager I would create front desk schedule and work shifts, generate A/R Reports and submit for payment, apply A/P processes, complete payment transactions, review payments and make bank deposits, communicate with various departments, conduct meeting room sales and provide setup for meetings, secure reservations, interact.

Indianapolis

As the Night Auditor, I was responsible for checking guests into the hotel, scheduling reservations, answering telephone calls, providing customer support and services, reviewing rates and inventory, creating daily reports, handling payments, organizing paperwork and communicating with alternate shifts.

Indianapolis

As a Test Evaluator I was responsible for reviewing ISTEP tests.

Macomb, Illinois

As a Front Desk Associate, I was responsible for answering telephones, scheduling reservations, checking guests into and out of the hotel, processing payments, creating housekeeping reports and assignment sheets, communicating with housekeeping and management and provide customer service and support.

Ba, Individual Studies

Associate'S Degree

Education record