William Leffler Email and Phone Number

• Oversaw medical care of 300 active duty to ensure they maintained a constant state of readiness.• Rendered emergency medical treatment and transportation, conducted preliminary physical examinations, and administered immunization programs all while maintaining administrative records.• Utilized and implemented knowledge of computer requirements, system techniques, and project requirements consisting of multiple and interconnected tasks. This included the development of minor system modifications based on specifications and analyzing system components for troubleshoot efforts.• Performed administrative, supply, and accounting procedures to ensure units and individuals within were up to date with current medical readiness standards.• Monitored air, water, and habitability standards while maintaining records to analyze the consistency and safety of basic living conditions for service members.• Lead organization in acquisition, storage (physical and electronic) and the retrieval of data through propriety systems to include Armed Forces Health Longitudinal Technology Application (AHLTA) and Medical Readiness Reporting System (MRRS).• Selected to participate in the DoD’s Skill Bridge transition program with the Covered 6 Cyber Academy Program, successfully completing over 200 hours of in-classroom and hands on instruction. • Familiar with IT relative areas such as disassemble/repairing PC’s and identifying and enacting hardware/software program troubleshooting efforts.• Delivered customer support services and training for service members.• Understood and employed the details of all program related protocols, including Local Area Network (LAN) settings, as well as establishing workstations, installing multiple displays, hardware, and software.• Provided troubleshooting expertise and technical support of computer systems, network installation, and problem solving to identify problems, determining accuracy and relevance of information.

• Independently led and mentored 9 personnel in comprehensive aspects of operational readiness for 600+ multidisciplinary personnel assigned to 31 areas of expertise. • Arranged mass-medical readiness audits for different departments to ensure personnel were up to date and were able to meet the medical readiness standards enforced for unit efficiency.• Coordinated Temporary Assigned Duty (TAD) and Individual Augmentee (IA) and deployments to operational regions across the globe and systematically processed travel vouchers using proprietary Defense Travel System (DTS). • Assigned requirements and managed training to ensure completion of pending operations while managing $200K in assets, equipment, and resources.• Developed, implemented, and executed standards for 35 personnel enabling NMR&TC Admin to provide quality customer service to a daily average of 80 visitors.• Preserved administrative medical records both physical and electronic to adhere to the facility’s medical records maintenance policies and safekeeping procedures.• Facilitated four AWARE classes to 124 junior Officers and Enlisted Sailors on alcohol abuse, prevention, resulting in a 90% command compliance and 30% decrease in alcohol related incidents.

• Managed 9 multifunctional personnel providing dedicated and comprehensive medical support to 12K active-duty service members and their families across Washington, DC, and Maryland. • Developed and executed Standard Operating Procedures (SOPs) for 35 personnel, which enabled targeted administration of quality customer service to a daily average of 80 people.• Monitored patient requirements and expectations and scheduled eye exams, color sensitivity tests, peripheral vision tests, and glaucoma tests following successful execution and recovery of TAD and IA deployments worldwide. • Consistently calibrated equipment valued at $2.5M and performed troubleshooting, as necessary, to maintain long-term asset performance.• Implemented innovative administrative troubleshoot process that resulted in 63% labor hour reduction while ensuring 100% travel voucher completion and submission for reimbursement.• Facilitated targeted training sessions to 120+ personnel concerning alcohol abuse prevention, resulting in 90% program compliance and 30% decrease prevention from the previous year.• Coordinated 200 travel days for U.S. Naval Ship (USNS) Comfort deployment with 100% travel voucher completion while maintaining platform/duty assignments exceeding 95% rating.• Implemented critical blanket purchase agreement worth $300K, which was essential to providing exceptional optical equipment for continuously improved patient care.• As Decontamination Team Lead, oversaw high-level disinfection program and led placement of emergency management equipment for 2018 State of the Union address with zero incidents.• Provided dynamic leadership and mentorship to 18 service members and 8 civilians while assisting 140 anesthesiologists and certified registered nurse anesthetists and residents. • Provided oversight over hospital program needs while ensuring adequate staff for scheduled surgeries and appropriate material, equipment, and supplies for specific operations.

• Oversaw six civilian Japanese nationals and seven U.S. sailors providing targeted medical support throughout Yokosuka, Japan; Chinhae, South Korea; and Diego Garcia.• Provided motivational and team building exercises while continuously executing challenging duties and responsibilities to help build unit cohesion and cross-departmental relations.• Led and mentored 5 Sailors and 128 program supply personnel throughout the organization, to include 5 strategically located health clinic branches.• Managed comprehensive inventory of medical supplies, assets, and equipment valued in excess of $64M. • Directed the execution of funds for procurement and the expedient distribution of medical and office supplies and equipment valued at more than $5.3M for 40K beneficiaries utilizing Defense Medical Logistics Standard Support (DMLSS). Spearheaded the organization, maintenance, and space management of warehouse facilities throughout the region.• As a dedicated program instructor, trained 40 personnel on proper restraint techniques, which increased awareness of safety while ensuring compliance with standards.• Trained personnel on SOPs and assisted 13 newly assigned supply representatives with proper utilization of the DMLSS, enabling timely procurement while minimizing delays.

• Provided oversight to 16 multidisciplinary personnel and managed staff scheduling, facility cleanliness, and adherence to policies and procedures in support of more than 1.2K patients throughout the hospital.• Directed meticulous management of procurement, storage, and dispersal of $4.2M in material supplies in support of Naval Hospital Yokosuka and five branch health clinics.• As Supply Manager and product team leader, provided collaborative customer service in conjunction with 100 supply personnel, ensuring successful disbursement of supplies for 40K personnel.• Entrusted with daily operation of collaborative Kanban medical organization System, ensuring consumables were properly rotated, inventoried, and organized in accordance with SOPs.• Coordinated equipment service and support for $500K inventory while ensuring execution of scheduled preventative maintenance in support of medical care services.• As Infection Control Manager, monitored and completed monthly negative pressure and medical refrigerator logs for specialized facilities and equipment.• Led medical professionals and assisted 14 nursing staff in daily assessment of patient vital signs, administration of medication, performance of lab procedures, maintenance of intravenous fluids, and medical record documentation.• Managed 50 patient appointments and 30 consultations for five medical providers, resulting in the highest standards of care for more than 1K patients.• Comprehensively restructured 140K+ material management receipts, totaling $57M in procurement, while enhancing audit readiness.

• Supported religious activities by developing, managing, and maintaining administrative and logistical support requirements of programs for nearly 1K personnel. • Performed administrative requirements, to include accounting functions and fund transactions. Maintained related records and documents to ensure they were accurately filed for audit readiness. • As community relations ambassador, coordinated community relations projects and arranged logistical support for positive and direct impact in two regional countries.• Assisted in the coordination of numerous holiday and seasonal chapel programs for over 35 services weekly.• Processed over $329k in donations to numerous charities worldwide and over $41k with 4 Designated Offerings to the American Red Cross in support of the Tsunami victims in Japan.