Orchestrate 2-3 monthly hybrid team meetings, enhancing communication for cross-departmental projects. Manage QuickBooks Online payroll operations for 15 individuals with varied pay and bonus structures. Organize project deadlines in Microsoft Task Manager, meeting deliverables with 100% success rate. Lead internal company development, reconstructing HR onboarding process to simplify new-hire processing.

Direct and mentor 10 CGLs and 65 collegiate students in group and 1-on-1 meetings increasing community growth. Assist in the planning and execution of engaging community building events for 50-75 attendees. Develop professionally participating in leadership meetings, aiding in growth and networking.

Demonstrated strong analytical skills identify risks, trends, and evaluate controls using Tableau and SAP. Tested key SOX controls to ensure legal financial reporting compliance for the second quarter of 2024. Completion of multi-step audit procedure documentations, assessing 8 operational processes of on-site field audit. Created outline for 2 short-term and long-term AI implementations within Audit department.

Ensure high guest satisfaction rates through joyful service, placing me within the top 10% of wait staff. Promote additional items resulting in an average of 25-30% increase of top line revenue and overall margins. Handle cash and credit payments promptly and responsibility, resulting in over $25,000 in monthly revenue. Train new staff in effective customer interactions, order accuracy, and team cooperation.

Ranked in the top 5 fastest and most efficient team members averaging 50% - 100% above SOP guidelines. Demonstrated swift problem-solving skills through locating suitable alternatives for unavailable items.

Analyzed market’s cultural trends to find, sell, and deliver items that correlate and appeal to targeted customers. Oversaw communication with customers by answering questions regarding products, shipping, and pricing. Managed inventory and maintained products to ensure accurate and current listings.

Trained and advised 10-15 employees in order fulfillment, positive customer service, and sales. Oversaw the operations necessary for closing the restaurant, including supervising 5-10 people. Connected with customers by learning their names and usual orders to create a memorable experience.

Personally responsible for greeting customers, placing, and fulfilling various orders resulting in handling thousands of satisfied customers. Connected with customers by learning their names and usual orders to create a memorable experience. Oversaw the operations necessary for opening and closing the restaurants. Traveled to another store to lead and assist their team to aid in reaching their sales goals. Learned practical problem-solving skills due to mechanical failures causing ordering systems to shut down. This led to an improvised ordering system to keep customers satisfied.