William Lie Email & Phone Number

Singapore

Oversaw deployment of new features for dynamic currency conversion system implementation. Collaborated with merchants, acquiring banks and operation team to roll out new software packages.Key Project Successes:- Delivered solutions on time with no major issues.- Improved system stability to achieve service level agreement with strategic partners.- Provided superior customer care with zero complaint.- Analyzed users requirement and developed technical documents.- Provided cross-function team training for new application tools.

Singapore

Collaborated with project managers to launch dynamic currency conversion projects. Coordinated resources, controlled project budgets and tracked project milestones and deliverables.

Singapore

Collaborated with project managers to launch private bank IT platform implementation at offshore site. Oversaw IT project preparation for internal IT auditors.Key Project Successes:- Oversaw 3 project budgets with each projects estimated around $4mil.- Facilitated 12 internal IT audits for offshore projects.

Singapore

Collaborated with team of IT consultants to translate business requirements into technology enhancements. Participated in the process of identifying improvements and streamlining IT policy management in Asia Pacific region.Key Project Successes:- Facilitated system enhancements with global vendors within time requirements.- Implemented separate network for third-party access without exposing confidential data.